Dee Dickerson
Memphis,TN
Summary
Dynamic individual with hands-on experience in Customer Service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
45
45
years of professional experience
Work History
Wellness Coordinator
The Joint Chiropractic
04.2017 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Handled sensitive information with discretion, maintaining client confidentiality at all times.
- Prepared pricing agreements and contracts to close sales.
- Used consultative sales approach to understand and meet customer needs.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Provided exceptional customer service for up to 100 patients per day while managing front desk operations and maintaining a clean facility.
- Exceeded expectations for sales goals.
Childcare Manager
Bartlett Recreation Center
06.2003 - 09.2012
- Oversaw daily operations of childcare facility, ensuring compliance with safety regulations and quality standards.
- Managed staff recruitment, training, and performance evaluations to maintain a high-quality care team.
- Fostered positive relationships with parents through regular communication.
Auto Insurance Specialist
Farmers Insurance District Office
10.1980 - 03.1998
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Posted customer payments by recording checks, and credit card transactions.
- Entered and maintained accurate data in company databases to ensure information integrity.
- Completed data entry tasks with accuracy and efficiency.
Education
No Degree - Biology
Columbia Christian College
Portland, ORHigh School Diploma -
Woodburn High School
Woodburn, ORLathrop High School
Fairbanks, AKSkills
- Problem resolution
- Payment processing
- Client relations
- Professional telephone demeanor
- Sales expertise
- Data entry
- Customer Service-oriented
- Accuracy and attention to detail
Timeline
Wellness Coordinator
The Joint Chiropractic
04.2017 - Current
Childcare Manager
Bartlett Recreation Center
06.2003 - 09.2012
Auto Insurance Specialist
Farmers Insurance District Office
10.1980 - 03.1998
No Degree - Biology
Columbia Christian College
High School Diploma -
Woodburn High School
Lathrop High School
Similar Profiles
Madison ViverosMadison Viveros
Lead Wellness Coordinator at The Joint ChiropracticLead Wellness Coordinator at The Joint Chiropractic
Joshua MoulJoshua Moul
Associate Chiropractor at The Joint ChiropracticAssociate Chiropractor at The Joint Chiropractic
Caiya MoncriefCaiya Moncrief
Lead Chiropractor at The Joint ChiropracticLead Chiropractor at The Joint Chiropractic
Carol FrederickCarol Frederick
Product Demonstrator at CostcoProduct Demonstrator at Costco
Markeise NewsomMarkeise Newsom
Machine Operator at Fed Ex GroundMachine Operator at Fed Ex Ground