Dee Dickerson
Memphis,TN
Summary
Dynamic individual with hands-on experience in Customer Service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
45
45
years of professional experience
Work History
Wellness Coordinator
The Joint Chiropractic
04.2017 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Handled sensitive information with discretion, maintaining client confidentiality at all times.
- Prepared pricing agreements and contracts to close sales.
- Used consultative sales approach to understand and meet customer needs.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Provided exceptional customer service for up to 100 patients per day while managing front desk operations and maintaining a clean facility.
- Exceeded expectations for sales goals.
Childcare Manager
Bartlett Recreation Center
06.2003 - 09.2012
- Oversaw daily operations of childcare facility, ensuring compliance with safety regulations and quality standards.
- Managed staff recruitment, training, and performance evaluations to maintain a high-quality care team.
- Fostered positive relationships with parents through regular communication.
Auto Insurance Specialist
Farmers Insurance District Office
10.1980 - 03.1998
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Posted customer payments by recording checks, and credit card transactions.
- Entered and maintained accurate data in company databases to ensure information integrity.
- Completed data entry tasks with accuracy and efficiency.
Education
No Degree - Biology
Columbia Christian College
Portland, ORHigh School Diploma -
Woodburn High School
Woodburn, ORLathrop High School
Fairbanks, AKSkills
- Problem resolution
- Payment processing
- Client relations
- Professional telephone demeanor
- Sales expertise
- Data entry
- Customer Service-oriented
- Accuracy and attention to detail
Timeline
Wellness Coordinator
The Joint Chiropractic
04.2017 - Current
Childcare Manager
Bartlett Recreation Center
06.2003 - 09.2012
Auto Insurance Specialist
Farmers Insurance District Office
10.1980 - 03.1998
No Degree - Biology
Columbia Christian College
High School Diploma -
Woodburn High School
Lathrop High School
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