Deepa Ganesh
Chennai
Summary
To pursue a challenging career with dedication and provide my efficiency to the fullest in a professional organizational environment wherever I serve my duties that will discover the potential in me
Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment.
Overview
25
25
years of professional experience
Work History
Associate Director – India & ME Operations
Crayon Software Experts India Private Limited
04.2016 - Current
- Pioneer in setting up the entire back end Operational process (indirect) for Crayon India
- Team building: Had built the team from 3 to a 35+ member team which handles various product lines likes Microsoft, Amazon, Google, VMware, Veeam, Citrix etc regions like India, South East Asia (Singapore, Malaysia, Philippines, Sri Lanka and Indonesia) and Middle East Asia and Africa (UAE, Saudi, South Africa and Mauritius)
- Co-ordination: Drive cross-team alignment and progress on a forward-looking plans
- Leadership: Inspire, motivate and mentoring the team for their individual growth and organisational growth
- Subject matter expert: SME in Microsoft SPLA, CSP, AWS, Google etc programs and Crayon's tools like Cloud IQ, Crayon IQ etc
- Define processes and deliver business requirements for systematic solutions, enabling planning and operations at scale
- Responsible for managing continuous improvements and process initiatives in parallel to day-to-day business
- Strong work ethic, highly team-oriented, tenacious, and focused on achieving measurable results. This is a highly collaborative role, where I need to confidently work across the organization at all levels to drive delivery of key initiatives and strategic programs & projects that support cloud license infrastructure.
- Recognitions:
- Ranked as Best People Manager for 2019
- Best Team (Operations) for 2021
License Support Executive
Kryptos Networks Private Limited
08.2008 - 03.2016
- Responsible for setting up the Operational process for subscription (xSP) business for Kryptos for India region
- Managed a team of 3
- Responsible for timely report submission to vendors and ensuring full rebate received
- Vendor Management - co-ordination with vendors for orders placed, pricing discount etc
- Customer management - Handled the queries of customers / partners on products, prices, process etc
- Handled the entire process of transition of Microsoft business (operations) from Kryptos Networks to Crayon Software Experts India Private Limited
Sales Co-ordinator
Sonata Information Technology Limited
11.2006 - 07.2008
- Handled the timely renewals for Oracle, IBM, Microsoft
- Experienced in sending quotations to customers for new as well as renewal business
- Served as after sales support executive to customers and handled all their queries and clarifications post their license purchase from Sonata
Front Office Executive
Magma Technologies Ltd
07.2000 - 10.2002
- First job as Front office – gave the experience to handle visitors, phones and mailers
Education
Masters degree - Commerce
University of Madras
09.2000
Bachelors degree - Corporate Secretaryship
MOP Vaishnav College for Women
01.1998
Advanced Strategic Management Programme - Strategic Management
IIM Kozhikode
Kozhikode, Kerala04-2025
Skills
- Analytical aptitude with effective communication skills
- Facilitating collaboration and solution-oriented discussions
- Cultivate strategic relationships globally
- Eager to learn, curious, customer-focused with persistent attention to details
- Good interpersonal and communication (verbal and written) skills, including the ability to communicate effectively with business and other related teams
- Strategic leadership
Address for Communication
- Om Apartments
- No 686 / 1, 46th Street
- 9th Sector, KK Nagar
- Chennai 600078
Timeline
Associate Director – India & ME Operations
Crayon Software Experts India Private Limited
04.2016 - Current
License Support Executive
Kryptos Networks Private Limited
08.2008 - 03.2016
Sales Co-ordinator
Sonata Information Technology Limited
11.2006 - 07.2008
Front Office Executive
Magma Technologies Ltd
07.2000 - 10.2002
Bachelors degree - Corporate Secretaryship
MOP Vaishnav College for Women
Masters degree - Commerce
University of Madras
Advanced Strategic Management Programme - Strategic Management
IIM Kozhikode
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