Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Hobbies
Languages
Timeline
Generic

Deepak Hariskumar

Coimbatore

Summary

Proficient customer service professional with good administrative, time management and problem-solving abilities. Knowledgeable about US INSURANCE and BROKERAGE compliance requirements in PATRA INDIA BPO SERVICES best practices. Offering 2.2 years of related experience.


Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level PROCESS ASSOCIATE and related position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Process Executive

Patracorp
03.2022 - Current
  • Improved process efficiency by analyzing, identifying bottlenecks, and implementing corrective actions.
  • Streamlined workflows for increased productivity through the application of automation tools and Lean methodologies.
  • Reduced operational costs with thorough process analysis and optimization strategies.
  • Managed cross-functional teams in order to achieve project goals within deadlines.

Supervisor

KMCH Hospitals
09.2020 - 02.2022


  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Handling hospital staffs and their timings as per emergencies and medical professional needs.
  • ICU incharge for emergency situations.

Chief Chef

The Belgium Street Restaurant
06.2018 - 08.2021
  • Enhanced customer satisfaction by creating innovative and visually appealing dishes.
  • Streamlined kitchen operations for increased efficiency and productivity.
  • Mentored junior chefs, fostering a collaborative and supportive team environment.
  • Developed seasonal menus incorporating fresh, locally-sourced ingredients.

Education

Bachelor of Science - Hotel Management

SRI JAYENDRA SARASWATHI MAHA VIDHYALAYA COLLEGE
Coimbatore, India
08.2018

Skills

  • Document processing
  • Workflow Analysis
  • Operations Management
  • Efficiency Improvement
  • Workflow Planning
  • Data Entry

Accomplishments

  • Achieved BEST EMPLOYEE for fist half of 2023 in PATRA CORP through effectively helping with Binders document process.
  • Supervised team of House keeping staff members in KMCH Hospitals.
  • Successfully Competed Hotel management Industrial training in LEELA PALACE, chennai.

Certification

  • HOTEL MANAGEMENT Training - JUNE 1,2017 to SEPTEMBER 29,2017
  • BEST EMPLOYEE, PATAR INDIA BPO SERVICES - JANUARY 2023 to MAY 2023

Hobbies

Listening Music and songs, cooking, making bakery foods & watching movies.

Languages

English
Advanced (C1)
Tamil
Advanced (C1)

Timeline

Process Executive

Patracorp
03.2022 - Current

Supervisor

KMCH Hospitals
09.2020 - 02.2022

Chief Chef

The Belgium Street Restaurant
06.2018 - 08.2021

Bachelor of Science - Hotel Management

SRI JAYENDRA SARASWATHI MAHA VIDHYALAYA COLLEGE
Deepak Hariskumar