Deidre Schexnayder
Memphis,TN
Summary
Dedicated Patient Care Associate Medical Assistant with a proven track record at St. Jude Children's Hospital, excelling in patient education and HIPAA compliance. Skilled in phlebotomy and fostering strong relationships, I significantly contributed to team efforts and patient satisfaction. My commitment to continuous improvement and patient care standards sets me apart in healthcare environments.
Experienced with patient hygiene and care, ensuring comfort and safety. Utilizes effective communication to collaborate with healthcare teams and adapt to changing needs. Track record of maintaining accurate patient records and handling emergency situations.
Overview
16
16
years of professional experience
Work History
Patient Care Associate
St. Jude Children's Hospital
01.2021 - Current
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted with various diagnostic procedures such as drawing blood samples, obtaining EKG readings, and collecting urine specimens for laboratory testing.
- Maintained clean, safe, and well-organized patient environment.
- Facilitated smooth transitions between shifts by communicating pertinent patient information during detailed handoff reports.
- Provided emotional support to patients and families, fostering trust and strong relationships throughout the care process.
- Maintained confidentiality of sensitive information following HIPAA guidelines while discussing cases with healthcare professionals or family members involved in the treatment plan.
- Documented patient information and care activities in electronic health record.
- Contributed to a positive work culture by actively participating in team meetings and offering constructive feedback for continuous improvement efforts.
- Supported needs of 20+ residents under long-term care.
Medical Assistant
Well Child Inc
08.2017 - 09.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Medical Assistant
Cresthaven Internal Medicine
05.2009 - 07.2010
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Prepared lab specimens for diagnostic evaluation.
Education
Nursing
Baptist College of Health Sciences
Memphis, TNAssociate of Science - General Studies
Southwest Community College
Memphis, TN05-2012
Diploma - Medical Assistant
Concorde Career College
Memphis, TN05-2009
Bachelor of Science - Biology
LeMoyne-Owen Collge
Memphis05-2005
Skills
- Care plan management
- Database coordination
- Daily living support
- Multitasking
- Patient care
- Basic life support
- Verbal and written communication
- Patient education
- Relationship building
- Medical terminology
- Client documentation
- Phlebotomy
- Documentation
- Scheduling
- Chart updating
- CPR certification
- Sterilization techniques
- End-of-life care
- Emotional support
- HIPAA compliance
Timeline
Patient Care Associate
St. Jude Children's Hospital
01.2021 - Current
Medical Assistant
Well Child Inc
08.2017 - 09.2020
Medical Assistant
Cresthaven Internal Medicine
05.2009 - 07.2010
Nursing
Baptist College of Health Sciences
Associate of Science - General Studies
Southwest Community College
Diploma - Medical Assistant
Concorde Career College
Bachelor of Science - Biology
LeMoyne-Owen Collge
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