Skills in troubleshooting and providing technical support for software and hardware issues
At Focus Edumatics, as a Quality Analyst, I spearheaded root cause analyses to significantly reduce defects, leading to strategic corrective actions. My adept communication and comprehensive report creation skills facilitated cross-functional team collaboration, driving continuous quality improvements. Achievements include enhancing decision-making processes and implementing targeted solutions for quality enhancement.
Quality assurance
Skills in troubleshooting and providing technical support for software and hardware issues
Microsoft Outlook, Gmail, and Apple Mail
Knowledge of Google Docs, Sheets, Slides, and Gmail
Ed tech
Diploma in Functional english
Diploma in Functional english
DCA