Delante Russell
Nashville
Summary
Dynamic and compassionate Certified Nursing Assistant with extensive experience at Select Specialty Hospital, delivering high-quality patient care and ensuring dignity. Proven ability to improve patient comfort through effective bedside manner and safety precautions, while maintaining HIPAA compliance. A reliable team player dedicated to enhancing the quality of life for individuals with diverse needs.
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
Arbys Resturant
09.2012 - 02.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Direct Support Professional Caregiver
Sunrise Community Inc
10.2013 - 10.2015
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
Direct Support Professional
RHA Health Services LLC
04.2015 - 09.2016
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Certified Nursing Assistant
Select Speciality Hospital
07.2019 - 08.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Nursing Assistant
Shiftkey
07.2020 - Current
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Certified Nursing Assistant
AHC Cumberland
11.2022 - 05.2023
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Finance Manager
TriStar LLC
10.2016 - 05.2017
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
Education
No Degree - Health Information Management
Tennessee State University
Nashville, TN05-2027
High School Diploma -
Powell High School
Knoxville, TN05-2013
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Compassionate
- Alzheimer's and dementia care
- Basic life support
- Bedside manner
- Dressing assistance
- Safety precautions
- Electronic charting
- Compassionate caregiver
Timeline
Certified Nursing Assistant
AHC Cumberland
11.2022 - 05.2023
Certified Nursing Assistant
Shiftkey
07.2020 - Current
Certified Nursing Assistant
Select Speciality Hospital
07.2019 - 08.2020
Finance Manager
TriStar LLC
10.2016 - 05.2017
Direct Support Professional
RHA Health Services LLC
04.2015 - 09.2016
Direct Support Professional Caregiver
Sunrise Community Inc
10.2013 - 10.2015
Customer Service Representative
Arbys Resturant
09.2012 - 02.2014
No Degree - Health Information Management
Tennessee State University
High School Diploma -
Powell High School
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