DeMarco Jackson
Nashville
Overview
5
5
years of professional experience
Work History
Employee Relations Manager
Dollar General Corporation
Goodlettsville
09.2025 - Current
- Oversee Employee Relations for 2,300+ stores and 18,000+ employees to ensure policy and employment law compliance.
- Manage workplace investigations involving policy violations, misconduct, harassment, discrimination, and wage & hour.
- Conduct the ADR process for disputed terminations for review to ensure fair and compliant employment decisions.
- Advise leaders on ADA, PWFA, FMLA by guiding the interactive accommodation process to ensure leave compliance and mitigate risk.
Human Resources Liaison
State of Tennessee, TennCare
Nashville
12.2022 - 05.2024
- Managed the recruitment process, by posting job openings, screening resumes, coordinating interviews and extending offer letters.
- Prepared human resource transaction documents for employee promotions, separations and transfers
- Liaised with management to distribute training and promotional opportunity resources to employees.
- Optimized accurate recruitment and employee data by auditing HR records.
Human Resources Specialist (Employee Relations)
City of St. Louis
St Louis
11.2021 - 12.2022
- Arranged for random and pre-employment drug and alcohol testing
- Advocated on behalf of personnel by providing counsel to managers and employees
- Enforced compliance with federal, state and local employment regulations and laws from EEO
- Conducted investigations, prepared reports and devised recommendations to the Director of Personnel
Part Time Human Resources Representative
City of Jonesboro
Jonesboro
07.2021 - 11.2021
- Updated database with payroll and employee information.
- Prepared data and produced various reports.
- Provided essential support to address individual HR needs of employees.
- Organized company-wide events to increase personnel engagement and satisfaction.
Human Resources Intern
City of Jonesboro
Jonesboro
05.2021 - 07.2021
- Analyzed existing policies and procedures for the HR department
- Conferred with management to develop or implement new personnel policies and procedures.
- Developed a monthly calendar for department training
- Posted job openings to recruit talent
Education
Master of Arts - Public Administration
Arkansas State University
Jonesboro, AR12.2021
Bachelor of Science - Business Management
University of Arkansas At Pine Bluff
Pine Bluff, AR05.2018
Skills
- Employee & Labor Relations
- Performance Management
- Policy Development & Analysis
- Talent Acquisition & Onboarding
- Training & Development
- Accommodations
Timeline
Employee Relations Manager
Dollar General Corporation
09.2025 - Current
Human Resources Liaison
State of Tennessee, TennCare
12.2022 - 05.2024
Human Resources Specialist (Employee Relations)
City of St. Louis
11.2021 - 12.2022
Part Time Human Resources Representative
City of Jonesboro
07.2021 - 11.2021
Human Resources Intern
City of Jonesboro
05.2021 - 07.2021
Bachelor of Science - Business Management
University of Arkansas At Pine Bluff
Master of Arts - Public Administration
Arkansas State University