Open To Work
Demetria Harris
Madison
Work Preference
Summary
Dedicated and outgoing professional with a strong background front/back office patient care for pediatric patients. Proven ability to streamline workflows and enhance communication between patients and providers, contributing to improved patient experiences and operational success.
Overview
4
4
years of professional experience
Work History
Medical Office Specialist
HCA Healthcare
Nashville
05.2024 - 07.2026
- Managed patient scheduling and appointment confirmations, optimizing daily operations.
- Processed medical records while maintaining accurate electronic files for compliance.
- Coordinated communication between patients and healthcare providers, facilitating timely responses and enhancing patient satisfaction.
Outpatient Authorization Specialist
Hopebridge LLC
Indianapolis
05.2023 - 07.2023
- Reviewed insurance policies to confirm coverage for treatments.
- Communicated with insurance providers to resolve authorization issues.
- Collaborated with clinical staff to gather
Patient Service Specialist
Premier Radiology
Nashville
12.2022 - 04.2023
- Greeted patients upon arrival and verified patient information.
- Processed payments from patients, including cash, check, or credit card transactions.
- Provided general customer service support by answering questions about services provided by the practice.
Education
Associate of Applied Science - Medical Assisting
High Tech Institute
Nashville, TN11-2005
Skills
- Quality assurance
- Attention to detail
- Team collaboration
- Insurance verification
- Adaptability
- Patient relations
- Positive attitude
Timeline
Medical Office Specialist
HCA Healthcare
05.2024 - 07.2026
Outpatient Authorization Specialist
Hopebridge LLC
05.2023 - 07.2023
Patient Service Specialist
Premier Radiology
12.2022 - 04.2023
Associate of Applied Science - Medical Assisting
High Tech Institute