Dedicated associate with strong skills in team collaboration, attention to detail, and customer service. Proven ability to optimize workflows and train new associates for improved operational efficiency.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Amazon
Knoxville, TN
09.2024 - 03.2026
Oversaw the unloading of packages from shipping trucks, ensuring proper handling and organization.
Managed package processing and stowing activities, optimizing workflow for outgoing deliveries.
Collaborated with team members to meet daily operational goals and deadlines.
Assisted in training new associates on safety protocols and operational procedures.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Sales Associate
Spencer's Gifts
Knoxville, TN
04.2024 - 11.2024
Assisted customers in product selection and provided exceptional service to enhance shopping experience.
Maintained merchandise presentation standards, ensuring appealing displays and organized inventory.
Processed transactions swiftly and accurately using point-of-sale systems to improve checkout efficiency.
Collaborated with team members to achieve sales targets and maintain store performance objectives.
Sales Associate
Zumiez
Knoxville, TN
04.2024 - 10.2024
Addressed customer inquiries and resolved issues promptly, fostering positive relationships and loyalty.
Participated in inventory management, including restocking shelves and conducting regular counts for accuracy.
Engaged in promotional activities to drive sales of seasonal products and special offers effectively.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Crew Member
Auntie Anne's Pretzels
Knoxville, TN
08.2022 - 09.2024
Operated equipment to prepare and serve fresh pretzels in high-volume settings.
Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of workstations to meet health and safety standards.
Assisted in training new crew members on operational procedures and product knowledge.