Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Interests
Timeline
Generic

Demyana Tosa

La Vergne

Summary

Team player quick to communicate issues and work with others to resolve's Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Professional administrative professional with comprehensive experience prepared for this role. Proven ability to manage patient records, schedule appointments, and facilitate communication within healthcare settings. Adept at collaborating with team members and adapting to changing demands. Skilled in medical terminology, data entry, and maintaining confidentiality. Reliable and results-focused with strong commitment to supporting healthcare operations.

Overview

5
5
years of professional experience

Work History

Unit Secretary

TRISTAR
07.2021 - 02.2024
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.

Host

Longhorn Steakhouse
12.2018 - 03.2020
  • Managed dining room layout to maximize efficiency of staff members.
  • Provided excellent customer service by anticipating customer needs.
  • Greeted guests upon arrival and provided them with menus.
  • Checked identification for guests who appeared under age 21.
  • Took reservations over phone and in person.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Provided customers with accurate wait times and monitored waiting list.
  • Performed light administrative duties such as filing documents and taking messages.
  • Processed payments from customers using a POS system.
  • Inspected dining areas for any damages or defects.
  • Resolved conflicts between customers when necessary.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.

Education

Bachelor of Science - Respiratory Therapy

Tennessee State University
Nashville, TN

Skills

  • Positive Attitude
  • Load Verification
  • Teamwork and Collaboration
  • Standards Compliance
  • Decision Making
  • Team Collaboration
  • Problem Solving
  • Strong interpersonal skills
  • Front of House Organization
  • Reservation coordination
  • Professional Appearance
  • Event Planning Assistance
  • Attention to Detail
  • Detail Oriented
  • Event Planning
  • Food allergy awareness
  • Verbal and Written Communication
  • Clean Background Check
  • Paperwork Completion
  • Strong organization

Affiliations

  • I got a raise from my job for my hardworking and the effort I,ve put into.
  • I,ve got a raise from multiple jobs for my hardworking and my for my knowledge and excellent skills.

Accomplishments

  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Saved company money on consistent basis by working with loss prevention to monitor high-risk areas.
  • Led team to achieve and to earn recognition from upper management and financial reward.
  • Recognized as Employee of the nicest and hardworking for outstanding performance and team contributions.

Languages

English
Full Professional
French
Limited Working

Interests

  • I like working with my hands and fixing things
  • I enjoy helping others and giving back to the community
  • Volunteer Travel
  • Offering time and support to shelters for the homeless, women, and animals
  • Music
  • Enjoying the art of baking and pastry-making, experimenting with recipes

Timeline

Unit Secretary

TRISTAR
07.2021 - 02.2024

Host

Longhorn Steakhouse
12.2018 - 03.2020

Bachelor of Science - Respiratory Therapy

Tennessee State University
Demyana Tosa