Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Denneva ARNETT

Manchester

Summary

Customer-focused Instacart Shopper with several years of personal shopping experience, including in-store product selection and delivery. Detail-oriented and fast-moving retail expert with proven success at communicating effectively with customers and winning repeat business.

Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support educational goals.

Overview

21
21
years of professional experience
2011
2011
years of post-secondary education

Work History

Instacart Shopper

Instacart
Manchester
12.2019 - Current
  • Selected and gathered customer orders from local grocery stores.
  • Ensured accuracy by verifying items against customer requests.
  • Communicated with customers regarding order status and substitutions.
  • Collaborated with store staff to locate out-of-stock items quickly.
  • Managed time effectively to meet delivery deadlines for customers.
  • Provided exceptional customer service through friendly interactions during deliveries.
  • Followed all safety protocols while handling food items such as raw meats, produce and dairy products.

Sales Associate

Target
Murfreesboro
10.2019 - 01.2020
  • Assisted customers with product inquiries and provided exceptional service.
  • Managed inventory levels and restocked shelves efficiently.
  • Operated point-of-sale system for customer transactions.
  • Collaborated with team members to maintain store cleanliness and organization.
  • Educated customers on promotions and special offers effectively.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Worked with fellow sales team members to achieve group targets.

Private Nanny

Self Employed Services
Murfreesboro
01.2017 - 09.2019
  • Provided attentive care and supervision for children in private home settings.
  • Developed engaging educational activities to promote children's learning and development.
  • Managed daily routines, including meal preparation, hygiene, and transportation to activities.
  • Maintained a safe, clean, and organized environment for children to play and learn.
  • Implemented behavior management strategies to encourage positive behavior in children.
  • Took children on outings such as parks, library visits, sports events or educational trips.

Server

Dennys Restaurant
Fairview
01.2014 - 05.2018
  • Provided excellent customer service in a fast-paced dining environment.
  • Took orders accurately and communicated special requests to the kitchen.
  • Maintained cleanliness and organization of dining and service areas.
  • Processed payments efficiently using point-of-sale systems.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.

Daycare Teacher

Prokids daycare
Fairview
01.2013 - 09.2016
  • Supervised children's activities and ensured adherence to safety protocols.
  • Fostered positive relationships with parents through regular communication and feedback.
  • Organized art and craft projects to enhance creativity and fine motor skills.
  • Maintained a clean, organized classroom to promote a safe learning space.
  • Supervised children during meal times, playtime, and other activities.
  • Assisted with toilet training and diaper changing when necessary.
  • Developed lesson plans and activities to engage children in learning.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.

Closing Team Lead

Fast Stop Gas Station
Fairview
01.2012 - 12.2012
  • Processed customer transactions at the gas station efficiently and accurately.
  • Maintained cleanliness and organization of the checkout area.
  • Monitored inventory levels and restocked items as needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Supervised closing operations to ensure smooth transitions at shift end.
  • Trained staff on cash handling and closing procedures for accuracy.
  • Conducted final cash register audits to verify transaction accuracy.

Sandwich Artist

SUBWAY®Restaurants
Fairview
01.2012 - 12.2012
  • Prepared fresh sandwiches based on customer specifications and preferences.
  • Maintained cleanliness and organization of food preparation areas and equipment.
  • Operated cash register, accurately processing customer transactions and payments.
  • Ensured compliance with food safety standards during food handling and storage.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Assembled and served meals according to specific guest requirements.

Front End Customer Service Associate

Food Lion
Fairview
01.2009 - 12.2011
  • Assisted customers in locating products and answering inquiries.
  • Maintained cleanliness and organization of sales floor and displays.
  • Handled customer complaints with professionalism and empathy to resolve issues.
  • Trained new associates on store policies, procedures, and product knowledge.
  • Operated cash register to process payments from customers.
  • Ensured compliance with company policies regarding returns, exchanges, refunds.
  • Participated in team meetings to discuss strategies for improving sales performance.
  • Performed daily opening and closing procedures at the store.
  • Handled problems such as incorrect prices and missing tags independently.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Coordinated with employees to make weekly schedule.

Team Lead

The Farm At Natchez Trace
Franklin
04.2007 - 12.2009
  • Coordinated schedules and assignments for staff members on my wing
  • Trained new employees on operational procedures and safety protocols
  • Walked dogs and participated in group play/daycare
  • Cleaned kennels and prepped meals.

Tutorial Assistant

Fairview Elementary
FAIRVIEW
07.2004 - 05.2009
  • Assisted teachers in preparing instructional materials for classroom activities.
  • Organized and maintained classroom supplies for efficient student access.
  • Provided one-on-one tutoring to students needing additional academic support.
  • Organized review sessions for exams or quizzes to help students prepare effectively for assessments.
  • Assisted faculty members with grading assignments or tests given during tutorials.

Education

Certified Dog Trainer - Dog Training

Animal Behavioral College
Nashville, TN
07.2009 - 01.2011

Fairview High School
Fairview, TN

Skills

  • Order accuracy
  • Time management
  • Customer service
  • Food safety compliance
  • Relationship building
  • Problem solving
  • Team collaboration
  • Effective communication
  • Strong work ethic
  • Quick learner
  • Reading comprehension
  • Reliability and punctuality
  • Accurate money handling
  • Planning and organization
  • Strong interpersonal skills

References

References available upon request.

Timeline

Instacart Shopper

Instacart
12.2019 - Current

Sales Associate

Target
10.2019 - 01.2020

Private Nanny

Self Employed Services
01.2017 - 09.2019

Server

Dennys Restaurant
01.2014 - 05.2018

Daycare Teacher

Prokids daycare
01.2013 - 09.2016

Closing Team Lead

Fast Stop Gas Station
01.2012 - 12.2012

Sandwich Artist

SUBWAY®Restaurants
01.2012 - 12.2012

Certified Dog Trainer - Dog Training

Animal Behavioral College
07.2009 - 01.2011

Front End Customer Service Associate

Food Lion
01.2009 - 12.2011

Team Lead

The Farm At Natchez Trace
04.2007 - 12.2009

Tutorial Assistant

Fairview Elementary
07.2004 - 05.2009

Fairview High School

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Denneva ARNETT