Dennis Hicks
Ashland City
Summary
Results-driven Operations Director experienced in streamlining workflows and enhancing service delivery. Delivered strategic initiatives that improved efficiency and service quality through strong analytical skills and sound judgment. Committed to driving performance improvements and optimizing operational efficiency while motivating teams to achieve organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Director
Hustle Recovery
Ashland City, TN
09.2025 - 07.2026
- Led cross-functional teams in executing strategic initiatives that improved operational efficiency.
- Analyzed performance metrics to identify bottlenecks and optimize resource allocation efficiently.
- Streamlined operational workflows to enhance service delivery and improve recovery outcomes.
- Developed and implemented training programs for staff, fostering a culture of continuous improvement.
Mill Wright
Lexicon Fabricators
Osceola, AR
03.2022 - 08.2024
- Analyzed mechanical systems for efficiency improvements, reducing operational costs significantly.
- Diagnosed mechanical issues and performed timely repairs to minimize downtime.
- Collaborated with team members to implement preventive maintenance schedules, enhancing equipment longevity.
- Operated and maintained machinery to ensure optimal performance and reliability.
Foreman
Lutrell Inc.
Fayetteville, AR
02.2018 - 01.2022
- Supervised daily operations to ensure project timelines and quality standards were met.
- Coordinated workforce activities, optimizing resource allocation and improving productivity.
- Conducted regular inspections to identify potential hazards and implemented corrective measures.
- Trained new team members on safety protocols and operational procedures.
Education
High School Diploma -
Arkansas Department of Corections
Malvern, ARSkills
- Operations oversight
- Strategic planning
- Strategic execution
- Strategic execution
- Performance improvement
- Budget management
- Decision-making
- Delegating work
- Employee motivation
- Sound judgment
Certification
certified forklift
socissor lift
overhead crane
telescopic boom
Timeline
Operations Director
Hustle Recovery
09.2025 - 07.2026
Mill Wright
Lexicon Fabricators
03.2022 - 08.2024
Foreman
Lutrell Inc.
02.2018 - 01.2022
High School Diploma -
Arkansas Department of Corections