Dennis Singleton

• Managed daily store operations to ensure smooth workflow and customer satisfaction.
• Supervised staff, providing training and guidance on best practices and procedures.
• Assisted in inventory management, ensuring accurate stock levels and product availability.
• Coordinated scheduling for team members to optimize coverage during peak hours.
• Developed promotional displays to enhance product visibility and drive sales initiatives.
• Handled customer inquiries and resolved issues to maintain a positive shopping environment.
• Implemented store policies and procedures to ensure compliance with company standards.
• Handled complaints from customers by empathetically listening, recording details and offering solutions.
• Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
• Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
• Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
• Coordinated with vendors to secure product availability at competitive prices.
• Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
• Maintained a safe working environment by enforcing safety regulations.
• Analyzed sales data to identify trends and adjust strategies accordingly.

Attended the store manager training classes held by Ron Tacker, VP Knoxville Division KVAT.