Dennis Wilson
Memphis,TN
Summary
Adept Network Administrator with a proven track record at the United States Marine Corps, enhancing system reliability and network efficiency. Skilled in network troubleshooting and fostering team collaboration, I've significantly improved network performance and user satisfaction. Expertise in system updates and active directory knowledge underscores my ability to address complex technical challenges effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Network Administrator
United States Marine Corps
09.2021 - 03.2025
- Diagnosed network issues, implementing solutions to enhance system reliability for corporate infrastructure.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Assisted IT staff on troubleshooting issues and closing calls.
- Improved network efficiency by implementing and managing system updates and patches.
- Monitored system performance and responded to alerts.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Backed up company data to distributed storage centers to avoid massive data loss.
- Verified continuity of computer and telephone system services for users..
- Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems.
- Improved employee satisfaction by promptly addressing technology-related concerns raised during periodic performance evaluations.
- Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
- Diagnosed and resolved hardware and software issues.
- Monitored networks and network devices to resolve technical problems quickly.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
Education
High School Diploma -
Middle College High School
Memphis, TN05.2020
Skills
- Network troubleshooting
- System administration
- Technical support
- Customer support
- Network systems installation
Certification
- CompTIA Security+ Certification - Computing Technology Industry Association (CompTIA).
Timeline
Network Administrator
United States Marine Corps
09.2021 - 03.2025
High School Diploma -
Middle College High School
- CompTIA Security+ Certification - Computing Technology Industry Association (CompTIA).
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