Summary
Overview
Work History
Education
Skills
Timeline
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Derek Bearden

Memphis

Summary

Results-driven professional with a proven track record at Amazon Inc., excelling in transportation planning and process optimization. Skilled in developing cost-effective transportation routes and enhancing customer relationships. Adept at contract management and performance reporting, consistently achieving on-time delivery and customer satisfaction through effective communication and problem-solving abilities.

Overview

9
9
years of professional experience

Work History

Transportation Coordinator

Amazon.Inc
Memphis
09.2020 - Current
  • Identified opportunities for streamlining processes through automation or improved coordination efforts.
  • Created transportation plans that optimized cost savings while meeting customer expectations on time delivery.
  • Assisted with the development of new transportation routes that would reduce overall costs.
  • Communicated regularly with internal stakeholders including sales teams, operations teams, purchasing teams.
  • Reviewed contracts between company and its suppliers and carriers periodically to ensure terms remain up-to-date.
  • Compiled reports detailing performance metrics such as on-time pickups, transit times, and damages incurred during transit.

Account Manager

Rent-A-Center NPS
Memphis
05.2016 - 05.2020
  • Developed strategies to increase revenue from existing accounts.
  • Provided technical support to customers when needed.
  • Conducted market research to identify potential new customers.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Participated in brainstorming sessions to develop new ideas for business development initiatives.
  • Provided training and guidance to new Account Managers.
  • Ensured compliance with industry regulations when dealing with clients.
  • Utilized problem-solving skills when dealing with difficult customers.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.

Education

MBA - Business Administration And Management

Horn Lake Vo-tech
Memphis, TN
08-2004

Skills

  • Transportation planning
  • Process optimization
  • Contract management
  • Performance reporting
  • Route development
  • Customer relationship management

Timeline

Transportation Coordinator

Amazon.Inc
09.2020 - Current

Account Manager

Rent-A-Center NPS
05.2016 - 05.2020

MBA - Business Administration And Management

Horn Lake Vo-tech

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Derek Bearden