Derek Percell
Johnson City
Summary
I am dynamic and detail-oriented professional with hands-on work experience. Proven ability in customer service and relationship building, enhancing client satisfaction through effective communication. I am looking for a different position to better my finances and my future. I have been on time and present in my current and past jobs. I am looking for a change but also to benefit my busy schedule.
Overview
6
6
years of professional experience
Work History
Electrician Helper
Acorn Electrical Specialists
02.2022 - Current
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Helped complete system installations, digging trenches, and building racks for conduit runs.
- Enhanced electrical system safety by assisting in the installation and maintenance of wiring, conduits, and fixtures.
- Read blueprints and schematics and communicated details to electricians.
Inside Sales Representative
Fastenal
10.2021 - 01.2022
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Apprentice Electrician
Massey Electric
06.2021 - 10.2021
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
Service Porter/Detail Associate
Johnson City Honda
05.2019 - 05.2021
- Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
- Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
- Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
- Demonstrated commitment through impeccable attendance and quality performance.
Education
Associate of Applied Science - Electrical Technology
Northeast State Community College
Blountville, TN05-2021
High School Diploma -
Daniel Boone High School
Gray, TN05-2019
Skills
- Active listening
- Critical thinking
Customer service
- Relationship building
- Problem resolution
- Able to work with a team
Timeline
Electrician Helper
Acorn Electrical Specialists
02.2022 - Current
Inside Sales Representative
Fastenal
10.2021 - 01.2022
Apprentice Electrician
Massey Electric
06.2021 - 10.2021
Service Porter/Detail Associate
Johnson City Honda
05.2019 - 05.2021
Associate of Applied Science - Electrical Technology
Northeast State Community College
High School Diploma -
Daniel Boone High School
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