Derra Byrd
Chattanooga
Summary
Results-driven Associate Director of Operations with expertise in compliance management, resource allocation, and budget oversight. Proven track record in enhancing service delivery and optimizing workflows.
Overview
12
12
years of professional experience
Work History
Associate Director of Operations
Concentra
Chattanooga
02.2025 - Current
- Coordinated daily operations of 6 clinics to optimize service delivery and operational efficiency.
- Managed scheduling and resource allocation for staff and equipment.
- Developed operational policies that streamlined workflows and improved process effectiveness.
- Ensured compliance with safety regulations and quality standards in all activities.
- Collaborated with healthcare teams to optimize patient care services.
- Analyzed operational data to identify areas for improvement and cost savings.
- Facilitated communication between departments to support organizational objectives.
- Monitored KPIs closely in order to assess performance against objectives; generated reports accordingly.
- Oversaw inventory control systems; maintained accurate records for all material purchases, stock levels, pricing information.
- Managed the daily operations of a multi-site organization, including budgeting, personnel management, and customer relations.
- Directed and supervised staff in the execution of day-to-day activities; monitored performance standards; provided feedback and coaching.
Site Manager
Primary Healthcare
Trenton
01.2020 - 02.2025
- Supervised daily operations of 3 clinics to ensure compliance with healthcare regulations.
- Managed staff schedules to enhance workflow and ensure effective resource allocation.
- Coordinated patient care initiatives to enhance service delivery and satisfaction.
- Conducted regular audits to ensure compliance with quality standards in patient care services.
- Managed daily operations of the site, including staff and contractors.
- Mentored new employees on safety protocols, processes and procedures.
- Ensured compliance with safety protocols, regulations and standards.
- Directed site activities to maintain smooth operations and meet quality assurance metrics.
Finance Manager
Primary Healthcare
Trenton
04.2014 - 01.2020
- Developed budgets and forecasts to enhance financial planning and optimize resource allocation.
- Prepared financial documents such as budgets, forecasts and reports.
- Collaborated with department heads to optimize cost management initiatives across the organization.
- Monitored cash flow to ensure sufficient liquidity.
- Managed financial transactions for general funds and contracts to mitigate cashflow challenges.
- Evaluated finance department processes to identify and implement improvements.
- Led audits and assessments to maintain integrity in financial practices and controls.
- Calculated and prepared checks for utilities, taxes, and other payments.
Education
BBA - Business Administration And Management
Kennesaw State University
Kennesaw, GA08-2010
Skills
- Operations oversight
- Budget management
- Resource allocation
- Financial forecasting
- Compliance management
- KPI monitoring
- Data analysis
- Operational excellence
- Financial oversight
- Policy development
- Team leadership
- Cross-functional teamwork
- Staff training
- Executive leadership
- Communication facilitation
- Operations administration
Timeline
Associate Director of Operations
Concentra
02.2025 - Current
Site Manager
Primary Healthcare
01.2020 - 02.2025
Finance Manager
Primary Healthcare
04.2014 - 01.2020
BBA - Business Administration And Management
Kennesaw State University