Deserea Hambright
Cleveland
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Hair Stylist
GMD LLC
10.2019 - Current
- Licensed hairstylist servicing different customers every day! Best part of my job is helping others to look and feel better!
- Building strong client relationships through excellent service delivery, resulting in increased repeat business and referrals.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Building loyal clientele through exceptional customer service and attention to detail in styling techniques.
Sales Associate
JD Sports
11.2023 - 11.2025
- Cultivated strong customer relationships to enhance shopping experience and drive repeat business.
- Demonstrated product knowledge to assist customers in making informed purchasing decisions.
- Maintained store presentation standards, ensuring merchandise was organized and visually appealing.
- Collaborated with team members to achieve sales targets and improve overall store performance.
Assembly Line Worker
Express-thyssenkrupp
11.2019 - 12.2020
- Putting rotors onto wheel bearings in less than 69 seconds as they come down the assembly line for 12 hours a day.
- Assembled materials
- Loaded and inspected parts
- Lifted up to 40 pounds
Certified Caregiver
Caring Senior Service
01.2018 - 05.2019
- Assisting elderly with their daily living and being a compassionate dependable person for them!
Quality Inspector
Express- Woodbridge Group of Companies, LLC
06.2016 - 12.2017
- Inspecting parts, report findings, send defects to rework and shipping finished products out.
Downstream Operator/ Press Operator
Express
05.2016 - 06.2016
- Operating a mule and transporter. Transporting product to the conveyor and taking pallets back to stations . Keeping hampers empty. Fiber stocking.
General Labor
Arcade Marketing
10.2015 - 04.2016
- Counting and packing finished cosmetic products into shipping boxes and placing shipping labels onto the box, preparing them for shipping.
Meat Cutter Promoted to QA Inspector
Pilgrims Pride
07.2014 - 10.2014
- Keep records of product quantity and send defective products back to the designated department for rework.
- Locate the source of any defects to assure that future items don't have the same problems.
- Ensure that all products meet state and federal standards.
- Measure the chicken length and weight.
- Send any chicken that meets state and federal standards off to shipping.
- Cutting
- Sharpening
- Standing for long periods of time and walking
- Working in a noisy environment
In Home Caregiver
Caring Senior Service
07.2012 - 10.2014
- Provided compassionate care to clients, ensuring comfort and dignity in daily activities.
- Fostered positive relationships with clients and families, enhancing overall satisfaction with services.
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Monitored progress and documented patient health status changes to keep care team updated.
Customer Service Representative
Convergys
04.2013 - 05.2014
- CRG/ACE . Take inbound calls
- Make requested changes to the customer’s account.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Monitored call metrics to ensure adherence to performance standards and efficiency goals.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cashier/Stocker/Customer Service
Wal-Mart
07.2012 - 03.2013
- Preparing The Till
- Completing Transactions And Payments
- Stocking products
- Process Incoming shipment
- Record and report any incorrect shipments
- Provide Friendly Customer Service
Education
High school or equivalent -
Chattanooga State Community College
Chattanooga, TN01.2014
Skills
- Customer Service
- Call Center
- CSR
- Care Giver
- Home Health
- Quality Inspecting (2 years)
- Personal Care
- Direct Care
- Home Care
- Manufacturing (3 years)
- Assembly Worker
- Assembly Line
- Alzheimer's Care
- Dementia Care
- Meat Cutting
- Quality Assurance
- Communication skills
- Quick learner
- Upselling techniques
- Professional hair styling
Certification
- Driver's License
- March 2019 to March 2027
- F Endorsement
Assessments
- Filing & organization — Proficient
- June 2018
- Measures a candidate's ability to arrange and manage files or records using a set of rules.
- Full results: Proficient
- Scheduling — Proficient
- Measures a candidate's ability to cross-reference agendas and itineraries avoid conflicts when create schedules.
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
- SKILLS
- Strong organizational skills
- Active listening skills
- Sharp problem solver
- Energetic work attitude
- Customer service expert
- Adaptive team player
- Critical thinking
- Typing
- Writing
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Data entry
- Internet research
- Filing
- Very Outgoing
- Great Sales Skills
- Offering Skillls
Timeline
Sales Associate
JD Sports
11.2023 - 11.2025
Assembly Line Worker
Express-thyssenkrupp
11.2019 - 12.2020
Hair Stylist
GMD LLC
10.2019 - Current
Certified Caregiver
Caring Senior Service
01.2018 - 05.2019
Quality Inspector
Express- Woodbridge Group of Companies, LLC
06.2016 - 12.2017
Downstream Operator/ Press Operator
Express
05.2016 - 06.2016
General Labor
Arcade Marketing
10.2015 - 04.2016
Meat Cutter Promoted to QA Inspector
Pilgrims Pride
07.2014 - 10.2014
Customer Service Representative
Convergys
04.2013 - 05.2014
In Home Caregiver
Caring Senior Service
07.2012 - 10.2014
Cashier/Stocker/Customer Service
Wal-Mart
07.2012 - 03.2013
High school or equivalent -
Chattanooga State Community College