Deserea Hambright
Cleveland
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Hair Stylist
GMD LLC
Hixson, TN
10.2019 - Current
- Licensed hairstylist servicing different customers every day! Best part of my job is helping others to look and feel better!
- Building strong client relationships through excellent service delivery, resulting in increased repeat business and referrals.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Building loyal clientele through exceptional customer service and attention to detail in styling techniques.
Sales Associate
JD Sports
Chattanooga, TN
11.2023 - 11.2025
- Cultivated strong customer relationships to enhance shopping experience and drive repeat business.
- Demonstrated product knowledge to assist customers in making informed purchasing decisions.
- Maintained store presentation standards, ensuring merchandise was organized and visually appealing.
- Collaborated with team members to achieve sales targets and improve overall store performance.
Assembly Line Worker
Express-thyssenkrupp
Chattanooga, TN
11.2019 - 12.2020
- Putting rotors onto wheel bearings in less than 69 seconds as they come down the assembly line for 12 hours a day.
- Assembled materials
- Loaded and inspected parts
- Lifted up to 40 pounds
Certified Caregiver
Caring Senior Service
Chattanooga, TN
01.2018 - 05.2019
- Assisting elderly with their daily living and being a compassionate dependable person for them!
Quality Inspector
Express- Woodbridge Group of Companies, LLC
Chattanooga, TN
06.2016 - 12.2017
- Inspecting parts, report findings, send defects to rework and shipping finished products out.
Downstream Operator/ Press Operator
Express
Chattanooga, TN
05.2016 - 06.2016
- Operating a mule and transporter. Transporting product to the conveyor and taking pallets back to stations . Keeping hampers empty. Fiber stocking.
General Labor
Arcade Marketing
Chattanooga, TN
10.2015 - 04.2016
- Counting and packing finished cosmetic products into shipping boxes and placing shipping labels onto the box, preparing them for shipping.
Meat Cutter Promoted to QA Inspector
Pilgrims Pride
Chattanooga, TN
07.2014 - 10.2014
- Keep records of product quantity and send defective products back to the designated department for rework.
- Locate the source of any defects to assure that future items don't have the same problems.
- Ensure that all products meet state and federal standards.
- Measure the chicken length and weight.
- Send any chicken that meets state and federal standards off to shipping.
- Cutting
- Sharpening
- Standing for long periods of time and walking
- Working in a noisy environment
In Home Caregiver
Caring Senior Service
Chattanooga, TN
07.2012 - 10.2014
- Provided compassionate care to clients, ensuring comfort and dignity in daily activities.
- Fostered positive relationships with clients and families, enhancing overall satisfaction with services.
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Monitored progress and documented patient health status changes to keep care team updated.
Customer Service Representative
Convergys
Chattanooga, TN
04.2013 - 05.2014
- CRG/ACE . Take inbound calls
- Make requested changes to the customer’s account.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Monitored call metrics to ensure adherence to performance standards and efficiency goals.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cashier/Stocker/Customer Service
Wal-Mart
Chattanooga, TN
07.2012 - 03.2013
- Preparing The Till
- Completing Transactions And Payments
- Stocking products
- Process Incoming shipment
- Record and report any incorrect shipments
- Provide Friendly Customer Service
Education
High school or equivalent -
Chattanooga State Community College
Chattanooga, TN01.2014
Skills
- Customer Service
- Call Center
- CSR
- Care Giver
- Home Health
- Quality Inspecting (2 years)
- Personal Care
- Direct Care
- Home Care
- Manufacturing (3 years)
- Assembly Worker
- Assembly Line
- Alzheimer's Care
- Dementia Care
- Meat Cutting
- Quality Assurance
- Communication skills
- Quick learner
- Upselling techniques
- Professional hair styling
Certification
- Driver's License
- March 2019 to March 2027
- F Endorsement
Assessments
- Filing & organization — Proficient
- June 2018
- Measures a candidate's ability to arrange and manage files or records using a set of rules.
- Full results: Proficient
- Scheduling — Proficient
- Measures a candidate's ability to cross-reference agendas and itineraries avoid conflicts when create schedules.
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
- SKILLS
- Strong organizational skills
- Active listening skills
- Sharp problem solver
- Energetic work attitude
- Customer service expert
- Adaptive team player
- Critical thinking
- Typing
- Writing
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Data entry
- Internet research
- Filing
- Very Outgoing
- Great Sales Skills
- Offering Skillls
Timeline
Sales Associate
JD Sports
11.2023 - 11.2025
Assembly Line Worker
Express-thyssenkrupp
11.2019 - 12.2020
Hair Stylist
GMD LLC
10.2019 - Current
Certified Caregiver
Caring Senior Service
01.2018 - 05.2019
Quality Inspector
Express- Woodbridge Group of Companies, LLC
06.2016 - 12.2017
Downstream Operator/ Press Operator
Express
05.2016 - 06.2016
General Labor
Arcade Marketing
10.2015 - 04.2016
Meat Cutter Promoted to QA Inspector
Pilgrims Pride
07.2014 - 10.2014
Customer Service Representative
Convergys
04.2013 - 05.2014
In Home Caregiver
Caring Senior Service
07.2012 - 10.2014
Cashier/Stocker/Customer Service
Wal-Mart
07.2012 - 03.2013
High school or equivalent -
Chattanooga State Community College