Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
14
14
years of professional experience
Work History
Customer Service Representative
Baptist Memorial Hospital for Women
10.2022 - Current
Serves as an hospital concierge to acknowledge and greet guests and staff entering or leaving building.
Supports programs of guest services
COVID-19 Health Screener
Baptist Memorial Hospital for Women
08.2020 - 10.2022
Performed health screenings to assess individuals' overall health status and identify any potential risks or issues.
Certified Nursing Assistant
Canterbury Healthcare Facility
01.2014 - 03.2020
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Documented activities and recorded information in EMR system.
Documented patient intake and dietary requirements and assisted with feeding.
Conducted routine checks on standard patient vitals, including blood pressure, temperature, and heart rate.
Responded to patient alarms, call lights and need requests to identify course of treatment.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
PRN In-Home Family Babysitter
Self Employed
01.2011 - 08.2013
Balanced schedules to provide optimal rest, play and educational periods.
Kept children safe and secure at all times.
PRN Business Office Assistant
Sha Foster
08.2010 - 08.2011
Greeted visitors with friendly and professional demeanor and provided direction to appropriate party.
Completed various tasks for team members using copy machine and fax machine.
Answered phone and routed calls to appropriate team members.
Organized paper filing system to maintain accurate records.
Sorted incoming mail and delivered to appropriate employees or departments.
Operated office equipment, such as copy machine, scanner and printer.
Education
Diploma - Dental Assistant
Concorde Career College
Memphis, TN
10-2024
Certificate - Nurse Assistant
Gulfport Job Corps Center
Gulfport, MS
12.2013
High School Diploma -
Central High School
Phenix City, AL
05.2010
Skills
Guest Relations
Customer Service
Concierge support
Patient Safety
Infection control procedures/HIPPA
Medical terminology knowledge
Vital signs monitoring
Nursing support
Timeline
Customer Service Representative
Baptist Memorial Hospital for Women
10.2022 - Current
COVID-19 Health Screener
Baptist Memorial Hospital for Women
08.2020 - 10.2022
Certified Nursing Assistant
Canterbury Healthcare Facility
01.2014 - 03.2020
PRN In-Home Family Babysitter
Self Employed
01.2011 - 08.2013
PRN Business Office Assistant
Sha Foster
08.2010 - 08.2011
Diploma - Dental Assistant
Concorde Career College
Certificate - Nurse Assistant
Gulfport Job Corps Center
High School Diploma -
Central High School
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