Destiny Barfield
Program Manager II
Nashville
Summary
Detail-oriented program manager with a passion for leading complex, cross-functional initiatives in fast-paced, regulated environments. Adept at building strong relationships with diverse stakeholders and driving continuous improvement through data-informed decision-making. I thrive in dynamic settings, adapt quickly to change, and take ownership to deliver scalable solutions with efficiency and organization. With a strong commitment to the public health sector, I am eager to apply my experience to advance health and safety at for all.
Overview
7
7
years of professional experience
20
20
years of post-secondary education
1
1
Certification
Work History
Program Manager II
Centene Corporation-Sunshine Health
10.2021 - Current
- Spearheaded statewide initiatives to enhance maternal and birth outcomes, collaborating closely with OB/GYN Quality teams and 22 OB/GYN Quality Practice Advisors (QPAs) to align with Medicaid contract priorities.
- Manages Network performance for assigned territory through a consultative/account management approach.
- Initiated and managed partnerships with high-complexity specialty care providers, including oncology groups like Genesis Care/21st Century Oncology and Florida Cancer Specialists, ensuring access to comprehensive cancer care across the state.
- Collaborated with internal subject matter experts to gather information, understand deliverables, and drive decision-making, while building cross-functional relationships.
- Facilitated the 'Improving Birth Outcomes' Quality Work Group and Project ECHO sessions, driving continuous quality improvement and disseminating best practices across provider networks.
Community Intake & Outreach Referral Specialist
Baby TALK Inc.
08.2018 - 06.2021
- Performed, recruited, and screened over 50 families annually to build positive relationships with clients in order to initiate registration services.
- Met with potential clients at two local hospitals and prenatal clinics in efforts to provide families with brief newborn baby education helpful resources within local communities.
- Provided on-going health assessments on enrolled children ages Birth-3 years of age in efforts to transition children into Early Head Start or other pre-school programs.
- Participated in three community outreach events monthly to promote Baby TALK programming, while educating community members about child development through early critical years.
- Communicated with local medical providers, in order to keep consistent medical records and files for all enrolled and referred families.
Education
Master of Science - Public Health
Benedictine University
Lisle, IL 05.2001 - 05.2021
Bachelor of Science - Human Services
Millikin University
Decatur, ILSkills
Process Improvement
Outreach and Engagement
Organization
Stakeholder Engagement
Interpersonal skills
Quality Improvement
Risk Identification & Mitigation
Work Planning and Prioritization
Cross functional communication
Quality control
Proficient in Microsoft and excel
Documentation proficiency
Certification
Health Management and Policy, 05/21
Timeline
Program Manager II
Centene Corporation-Sunshine Health
10.2021 - Current
Community Intake & Outreach Referral Specialist
Baby TALK Inc.
08.2018 - 06.2021
Master of Science - Public Health
Benedictine University
05.2001 - 05.2021
Bachelor of Science - Human Services
Millikin University
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