Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Destiny Cogdill

Destiny Cogdill

Walland

Summary

Enthusiastic professional with extensive experience in retail and hospitality. Skilled in time

management and problem-solving, consistently enhancing customer interactions. Committed to improving team efficiency and delivering outstanding service.

Overview

2
2
years of professional experience

Work History

Sales associate

Forever 21
08.2024 - 04.2025
  • The only reason I left was because the store closed
  • Assisted customers with product selection and provided exceptional service.
  • Maintained organized merchandise displays to enhance visual appeal.
  • Stocked shelves and replenished inventory to ensure product availability.
  • Answered customer inquiries regarding products, promotions, and store policies.
  • Participated in store events to promote new merchandise and attract shoppers.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.

Cashier

Walmart
12.2023 - 01.2024
  • I used to go in at four, and my schedule changed for school, where ! would get out at 3:30, and they wouldn't let me change it 30 minutes or an hour for me to come in, so I would always be late because it's like an
  • Processed customer transactions using point-of-sale systems efficiently.
  • Assisted customers with product inquiries and provided excellent service.
  • Maintained accurate cash drawer and balanced at shift end.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic

Host

Chili’s bar and Grill
05.2025 - 07.2025
  • Greeted and welcomed guests with friendly and attentive service.
  • Managed guest seating to optimize restaurant flow and efficiency.
  • Provided accurate wait times while maintaining a positive guest experience.
  • Coordinated with servers to ensure timely table turnover and service.
  • Assisted in training new hosts on company policies and procedures.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Provided excellent customer service by anticipating customer needs.
  • Took reservations over phone and in person.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.

Education

High School Diploma -

Heritage
Maryville, TN
05-2024

Bachelor of Science -

East Tennessee State University
Johnson City, TN
05-2029

Skills

  • Good listener
  • Great manners
  • Willing to help
  • Time management:
  • Teamwork
  • Communication
  • Customer service
  • Communication skills
  • Problem solving
  • Cash handling
  • Cash register operation
  • Customer engagement
  • Retail store operations
  • Sales development
  • Relationship building
  • Verbal and written communication
  • Reading comprehension
  • Listening skills

Languages

English
Professional Working

Timeline

Host

Chili’s bar and Grill
05.2025 - 07.2025

Sales associate

Forever 21
08.2024 - 04.2025

Cashier

Walmart
12.2023 - 01.2024

High School Diploma -

Heritage

Bachelor of Science -

East Tennessee State University

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Destiny Cogdill