Destiny Frey
Memphis
Summary
Possesses versatile skills in property management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Property Manager
Absolute Storage Management
03.2023 - Current
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maximized rental income while minimizing expenses through effective planning and control.
Assistant Property Manager
Absolute Storage Management
03.2023 - 10.2023
- Escalated major issues to property manager for immediate remediation.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Followed up on delinquent tenants and coordinated collection procedures.
- Kept accurate records of all resident and tenant correspondence.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Communicated effectively with owners, residents, and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
Assistant Manager
Krishna Lodging (Regency Inn & Suites)
06.2013 - 04.2023
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer services.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Property Manager
Safeway Storage
01.2022 - 03.2023
- Introduced prospective tenants to types of units available and performed tours of premises.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Communicated effectively with owners, residents, and on-site associates.
Assistant Manager
Little Caesars
01.2015 - 08.2021
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Assistant Manager
Pizza Hut
10.2017 - 01.2020
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Conducted performance evaluations and provided constructive feedback to employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Millington Central High School
Skills
- Lease administration
- Tenant relations
- Preventive Maintenance
- Payment collection
- Financial budgeting and reporting
- Property accountability
- Maintenance
- Vendor management
- Lease renewals
- Property marketing and promotion
- Grounds maintenance
- Parking operations
- Administrative support
- Rent collection
- Marketing and advertising
Timeline
Property Manager
Absolute Storage Management
03.2023 - Current
Assistant Property Manager
Absolute Storage Management
03.2023 - 10.2023
Property Manager
Safeway Storage
01.2022 - 03.2023
Assistant Manager
Pizza Hut
10.2017 - 01.2020
Assistant Manager
Little Caesars
01.2015 - 08.2021
Assistant Manager
Krishna Lodging (Regency Inn & Suites)
06.2013 - 04.2023
Millington Central High School
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