Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Heston

Destiny Heston

Carthage

Summary

Dynamic and compassionate Resident Assistant with a proven track record at Viva Assisted Living, enhancing resident engagement through innovative activity planning and effective conflict resolution. Skilled in emergency response and relationship building, I foster a supportive community, ensuring safety and satisfaction while promoting mental health awareness and compliance with health standards.

Overview

10
10
years of professional experience

Work History

Resident Assistant

Viva Assisted Living
04.2024 - 01.2025
  • Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
  • Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
  • Monitored building access during evening hours to provide a secure living environment while fostering strong relationships with residents.
  • Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
  • Facilitated welcoming atmosphere for new students, guiding tours and providing essential information during orientation sessions.
  • Assisted in evacuation during emergency situations, ensuring safety and accountability of all residents.

Resident Assistant

The Pavilion Senior Living
02.2021 - 12.2023
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Assisted residents in preparing for activity and social programs.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
  • Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
  • Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
  • Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
  • Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
  • Increased participation in residence hall activities by creating engaging promotional materials and advertising campaigns.
  • Coordinated maintenance requests with appropriate staff members to address facility issues in a timely manner.
  • Improved resident satisfaction with prompt and empathetic resolution of conflicts and concerns.
  • Ensured safe living environment, conducting regular safety checks and promptly addressing any violations.

Caregiver

Senior Solutions At Home Inc.
01.2018 - 02.2021
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Completed regular check-ins and progress report for each client.

Caregiver

At Home Healthcare
09.2014 - 02.2016
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.

Education

GED -

N/A
Lebanon, TN

Skills

  • Time management
  • Team player
  • Supportive
  • Activity planning
  • CPR certified
  • Relationship building
  • Emergency response
  • Resident support
  • Active listening
  • Effective planning
  • Mental health awareness
  • Health and safety compliance
  • Policy reinforcement
  • Emotional support
  • Self-confident
  • Bed making
  • Laundry
  • Patient management
  • Interpersonal relationships
  • Ambulation assistance
  • Resident engagement
  • Direct patient care
  • Patient assessments
  • Mediation
  • Moral conduct
  • Critical thinking
  • Team building
  • First aid
  • Safety monitoring
  • Record keeping
  • Stress management
  • Nursing support
  • Staff communication
  • Staff training
  • Call answering and routing
  • Care plan management
  • Dementia care
  • Life skills development
  • Activities oversight
  • Daily living skills instruction

Timeline

Resident Assistant

Viva Assisted Living
04.2024 - 01.2025

Resident Assistant

The Pavilion Senior Living
02.2021 - 12.2023

Caregiver

Senior Solutions At Home Inc.
01.2018 - 02.2021

Caregiver

At Home Healthcare
09.2014 - 02.2016

GED -

N/A

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Destiny Heston