Devaraj K
Sales
Chennai
Summary
A versatile, enthusiastic, and hardworking individual with high levels of Client service experience and a proven track record in exceeding Clients' expectations.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Assistant Manager
Urbanrise Alliance Infrastructure Projects Pvt Ltd
09.2021 - Current
- Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
- Maintained professional and impeccable environment for employees and customers.
- Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
- Managed a team of sales representatives, providing training and guidance for successful sales strategies.
- Set individual and team sales targets, motivating staff to achieve top performance levels consistently.
Sales Manager
Royal Square
10.2019 - 09.2021
- Handling correspondences with the Client
- Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Process Associate
Aagna Global Solutions
05.2016 - 07.2018
- Created, updated, and maintained provider profiles across multiple healthcare networks (HMO, PPO, OAP).
- Managed demographic updates, credential validation, and license verifications, reducing data inaccuracies by 20%.
- Ensured compliance with Service Level Agreements (SLAs) by conducting rigorous data audits and verifications.
- Specialized in California market provider data, ensuring regional regulatory compliance.
- Maintained provider directory websites and Centralized Provider Files (CPF), achieving 99% data accuracy in reporting.
- Facilitated seamless claim settlements by implementing payment preferences (EFT, cheques).
- Spearheaded data cleanup initiatives, reducing inactive provider profiles by 30%, contributing to operational efficiency
Education
Bachelor of Science - Physics With Computer Application
DG VAISHNAV COLLEGE OF ARTS AND SCIENCE
Chennai 04.2015 - 01.2018
Skills
- Strong planning and organization
- Close attention to detail
- Strong analytical skills
- Good communication skills
- Prioritize and manage time
- Knowledge on Microsoft packages
- Able to build effective relationships
- Ability to manage various tasks and deliver to a high standard of accuracy
Accomplishments
- When working with Urbanrise Alliance infrastructure projects Pvt Ltd, I was awarded 'Star Performer of the Year' for 2022.
- Won the 'Performer of the Month' award several times while serving in the position of Urbanrise Alliance infrastructure projects Pvt Ltd.
- Rewarded by the client for exceptional work within a short span of time.
Hobbies
Hearing Songs, Playing Cricket &Travelling
Timeline
Assistant Manager
Urbanrise Alliance Infrastructure Projects Pvt Ltd
09.2021 - Current
Sales Manager
Royal Square
10.2019 - 09.2021
Process Associate
Aagna Global Solutions
05.2016 - 07.2018
Bachelor of Science - Physics With Computer Application
DG VAISHNAV COLLEGE OF ARTS AND SCIENCE
04.2015 - 01.2018