Devaraj K
Sales
Chennai
Summary
A versatile, enthusiastic, and hardworking individual with high levels of Client service experience and a proven track record in exceeding Clients' expectations.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Assistant Manager
Urbanrise Alliance Infrastructure Projects Pvt Ltd
09.2021 - Current
- Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
- Maintained professional and impeccable environment for employees and customers.
- Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
- Managed a team of sales representatives, providing training and guidance for successful sales strategies.
- Set individual and team sales targets, motivating staff to achieve top performance levels consistently.
Sales Manager
Royal Square
10.2019 - 09.2021
- Handling correspondences with the Client
- Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Process Associate
Aagna Global Solutions
05.2016 - 07.2018
- Created, updated, and maintained provider profiles across multiple healthcare networks (HMO, PPO, OAP).
- Managed demographic updates, credential validation, and license verifications, reducing data inaccuracies by 20%.
- Ensured compliance with Service Level Agreements (SLAs) by conducting rigorous data audits and verifications.
- Specialized in California market provider data, ensuring regional regulatory compliance.
- Maintained provider directory websites and Centralized Provider Files (CPF), achieving 99% data accuracy in reporting.
- Facilitated seamless claim settlements by implementing payment preferences (EFT, cheques).
- Spearheaded data cleanup initiatives, reducing inactive provider profiles by 30%, contributing to operational efficiency
Education
Bachelor of Science - Physics With Computer Application
DG VAISHNAV COLLEGE OF ARTS AND SCIENCE
Chennai 04.2015 - 01.2018
Skills
- Strong planning and organization
- Close attention to detail
- Strong analytical skills
- Good communication skills
- Prioritize and manage time
- Knowledge on Microsoft packages
- Able to build effective relationships
- Ability to manage various tasks and deliver to a high standard of accuracy
Accomplishments
- When working with Urbanrise Alliance infrastructure projects Pvt Ltd, I was awarded 'Star Performer of the Year' for 2022.
- Won the 'Performer of the Month' award several times while serving in the position of Urbanrise Alliance infrastructure projects Pvt Ltd.
- Rewarded by the client for exceptional work within a short span of time.
Hobbies
Hearing Songs, Playing Cricket &Travelling
Timeline
Assistant Manager
Urbanrise Alliance Infrastructure Projects Pvt Ltd
09.2021 - Current
Sales Manager
Royal Square
10.2019 - 09.2021
Process Associate
Aagna Global Solutions
05.2016 - 07.2018
Bachelor of Science - Physics With Computer Application
DG VAISHNAV COLLEGE OF ARTS AND SCIENCE
04.2015 - 01.2018
Similar Profiles
NAVEEN NAGALLANAVEEN NAGALLA
Manager at Alliance Infrastructure Projects - Urbanrise Builders LLPManager at Alliance Infrastructure Projects - Urbanrise Builders LLP
V. VithyasagaranV. Vithyasagaran
HSE -Head at BNR Infrastructure Projects Pvt, Ltd.HSE -Head at BNR Infrastructure Projects Pvt, Ltd.
Ram Kiran BogulaRam Kiran Bogula
Environmental Health and Safety Officer at Galacon Infrastructure and Projects Pvt LtdEnvironmental Health and Safety Officer at Galacon Infrastructure and Projects Pvt Ltd
Vedavalli SVedavalli S
Senior Technical Lead at Alten Calsoft LabsSenior Technical Lead at Alten Calsoft Labs
MOHAN RAJ. NMOHAN RAJ. N
Clinical Documentation Specialist at Acuity Solutions India Pvt Ltd (An IKS Health Company) | Client: Coastal MedicalClinical Documentation Specialist at Acuity Solutions India Pvt Ltd (An IKS Health Company) | Client: Coastal Medical