DeVel Brooks

Resolved customer complaints promptly to enhance overall satisfaction and loyalty.

• Monitored security systems and reported incidents to maintain safety protocols.
• Conducted regular patrols to ensure facility security and deter unauthorized access.
• Assisted in training new staff on security procedures and emergency response protocols.
• Documented incidents and prepared reports for management review and compliance purposes.
• Responded promptly to alarms and alerts, coordinating with local law enforcement when necessary.
• Collaborated with team members to improve service delivery and streamline operations.

• Developed training materials for staff to enhance skills and ensure compliance with procedures.
• Oversaw daily operations, ensuring adherence to quality standards and safety protocols.
• Facilitated team meetings to discuss project statuses, address challenges, and promote collaboration.
• Oversaw day-to-day production activities in accordance with business objectives.
• Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
• Collaborated with senior management to develop and execute long-term corporate goals and objectives.
• Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
• Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.

• Diagnosed and repaired equipment malfunctions, ensuring operational efficiency.
• Implemented preventative maintenance schedules to reduce downtime and enhance productivity.
• Trained junior technicians on best practices for equipment handling and safety protocols.
• Streamlined workflow processes, improving turnaround time on repair services.

• Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
• Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
• Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
• Developed and implemented training programs for new hires, improving overall team productivity and performance.
• Identified and resolved unauthorized, unsafe, or ineffective practices.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.