Devin Ozanne
McMinnville
Summary
Experienced with managing large teams and maintaining great customer satisfaction. Utilizes strong organizational skills and teamwork to support success. Track record of consistent reliability and adaptability in fast-paced retail settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Consumables Team Member/HR Expert
Target
03.2022 - Current
- Stocked and faced supplies during store open hours while being available to customers.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Streamlined recruitment processes for improved efficiency and candidate experience.
- Ensured legal compliance in all HR practices, minimizing risk and protecting company interests.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
Closing Team Lead
Target
06.2024 - 02.2025
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Construction Flagger
AWP
12.2021 - 03.2022
- Managed high-stress situations effectively while directing heavy vehicular and pedestrian traffic in adverse weather conditions.
- Facilitated smooth traffic transitions.
- Provided essential instructions to foremen, crew chiefs, and other flaggers.
Stocking Associate
Walmart
04.2019 - 12.2021
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Assisted in training new Stocking Associates, sharing best practices and relevant experience.
- Organized merchandise on floor, priced items, and switched price tickets according to sales and sale expiration dates.
Diesel Mechanic Assistant
Outlaw Performance
02.2017 - 04.2019
- Cleaned shop, stored new supplies and put away tools to maintain organized work area.
- Helped mechanics complete repairs by organizing supplies, maintaining tools and passing needed items.
- Shadowed senior mechanics to develop advanced repair skills.
- Enhanced shop efficiency by maintaining a clean, organized workspace and assisting with tool inventory management.
- Completed minor repairs and basic upkeep work with minimal supervision.
Education
No Degree - Emergency Medical Technician
Volunteer State Community College
Gallatin, TNHigh School Diploma -
Greenbrier High School
Greenbrier, TN01-2020
Skills
- Health and safety
- Teamwork and collaboration
- Customer service
- Problem-solving
- Team leadership
- Detail-oriented
- Reliable and responsible
Certification
- CPR/AED Certification and BLS Training
Timeline
Closing Team Lead
Target
06.2024 - 02.2025
Consumables Team Member/HR Expert
Target
03.2022 - Current
Construction Flagger
AWP
12.2021 - 03.2022
Stocking Associate
Walmart
04.2019 - 12.2021
Diesel Mechanic Assistant
Outlaw Performance
02.2017 - 04.2019
No Degree - Emergency Medical Technician
Volunteer State Community College
High School Diploma -
Greenbrier High School
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