Devon Green
Jonesborough
Summary
Results-driven Senior Origin Services Coordinator with extensive experience in project efficiency and customer satisfaction enhancement. Proficient in process improvement methodologies and relationship management, successfully implemented a digital filing system that streamlined document retrieval. Recognized for fostering collaborative environments through effective communication and comprehensive training initiatives.
Overview
14
14
years of professional experience
Work History
Agent
New York Life Insurance Co
07.2025 - Current
- Enhanced client protection by analyzing needs and recommending suitable coverage options.
- Generated leads through referrals and networking events to expand client base.
- Strengthened client relationships by providing exceptional service and addressing inquiries.
- Performed risk assessments for potential policyholders to determine accurate coverage needs.
- Informed clients about policy features and benefits to aid in decision-making.
Senior Origin Services Coordinator
Total Military Management
05.2012 - 05.2025
- Achieved timely military relocations by coordinating logistics effectively.
- Enhanced project efficiency through streamlined communication among stakeholders.
- Conducted training sessions to ensure operational consistency and knowledge transfer.
- Optimized resource allocation by managing team member schedules effectively.
- Developed documentation for operational processes, ensuring comprehensive records were maintained.
- Increased team productivity by implementing process improvements and reducing delays.
Education
Bachelor of Science - Logistics And Supply Chain Management
University of North Florida
Jacksonville, Florida, FL05-2012
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- MS office
- Relationship building
- Project coordination
- Discretion and confidentiality
- Document management
- Scheduling and calendar management
- Presenting ideas and plans
- Process improvement
- Strategic planning
- Project assistance
- Point of contact
- Information collection
- Report writing
Timeline
Agent
New York Life Insurance Co
07.2025 - Current
Senior Origin Services Coordinator
Total Military Management
05.2012 - 05.2025
Bachelor of Science - Logistics And Supply Chain Management
University of North Florida