Dexter Moten
Murfreesboro
Summary
Loyal, Enthusiastic Senior Operations Manager offering 13+ years of quality management and provision of services in automotive field. Polished in chalking out operational systems and processes, examining financial data and conducting quality control checks. Cost-conscious and communicative professional familiar with business principles and operational management and budget development practices.
Overview
19
19
years of professional experience
Work History
Senior Operations Manager
Vayan Group
07.2023 - Current
- Optimized supply chain operations, establishing strategic partnerships with key suppliers for cost savings and improved lead times.
- Managing over 350+ employees daily
- Grew & Maintained Gross Margins
- Tracking budget spends to ensure that we are successfully on target for budget
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Oversaw workforce management planning, volume predictions and capacity planning.
- Trained and guided team members to maintain high productivity and performance metrics.
- Spearheaded process improvements to reduce errors and increase overall quality in operations management.
- Reduced costs for increased profitability by optimizing resource allocation and eliminating redundant tasks.
- Managed employee-related issues encompassing labor, turnover and diversity.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated leadership skills in managing projects from concept to completion.
- Resolved problems, improved operations and provided exceptional service.
Operations Manager
ATCO Industries
04.2017 - 07.2023
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managed KPI's & BPD's on a daily basis
- Effectively built relationships with all customers at high-level
- Managed team of 175+ employees daily.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Assistant Operations Manager
ATCO Industries
01.2016 - 04.2017
- Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
- Monitored employee productivity and optimized procedures to reduce costs.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised operations team to support operational excellence and excellent customer service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Project Quality Manager
ATCO Industries
12.2013 - 01.2015
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Responsible for quality control, efficiency and cost effectiveness for assigned operations and/or containment activities, inspections, rework, or sequencing
- Training of personnel to Standardized Work
- Creating and maintaining work instructions and time studies
- Served as Customer liaison on assigned jobs
- Audited line side and warehouse inventory to ensure no uncertified stock is in shelf locations
- Ensured Reject Management/NCD process is properly followed
- Interfaced with logistics to ensure material flow in/out of containment area
- Audit Plant/Warehouse storage areas to ensure no uncertified is in usable stock locations
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
Quality Inspector Team Leader
ATCO Industries
11.2012 - 12.2013
- Ensured timely completion of all assigned tasks by effectively prioritizing responsibilities and delegating duties as necessary among team members based upon individual strengths/weaknesses identified through ongoing performance assessments conducted peri
- Documented nonconforming material and reported to appropriate team leaders for review and assessment.
- Led a team of inspectors, ensuring consistent adherence to company standards and regulations.
- Adapted procedures to mitigate issues and improve deficiencies.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proved successful working within tight deadlines and a fast-paced environment.
Quality Inspector
ATCO Industries
10.2011 - 11.2012
- Conducted root cause analyses on defective products, leading to improved manufacturing processes and reduced waste.
- Sampled products to verify compliance with standards
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Participated in cross-functional teams to develop process improvements, leading to increased product quality and efficiency.
- Inspected and packaged products meticulously according to manufacturing specifications.
- Completed precise measurements using special tools.
Manager
Like-Nu Car Detail
05.2005 - 10.2010
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maintained professional, organized, and safe environment for employees and patrons.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Improved marketing to attract new customers and promote business.
- Developed and maintained relationships with customers and suppliers through account development.
Returns Clerk
Perseus Distrubtion
01.2010 - 06.2010
- Processing Returns, Distributing Returns, Stocking Returns
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Maintained up-to-date knowledge of product and service changes.
- Operated electric pallet jack, forklift and manlift.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Molding/ Machine Operator
Berry Plastic
07.2009 - 11.2009
- Machine Operator, Injection Molding, Press Operator
- Identified potential equipment malfunctions early by conducting routine inspections of machinery components.
- Applied quality control skills by inspecting cured products for defects, assigning grades and removing unacceptable items.
- Enhanced team productivity by collaborating with coworkers to troubleshoot issues and maintain smooth operations.
- Contributed to a well-organized workspace by adhering to 5S principles for cleanliness and orderliness within the work area.
- Answered alarms and troubleshot machine equipment to correct problems with hoppers, loaders, blenders, vision systems, and Thermolators.
Education
Bachelor of Science - Computer Science
Tennessee State University
Nashville, TN05.2008
High School Diploma -
Chester County High School
Henderson, TN05.2004
Skills
- Employee Relations
- KPI reporting
- Employee Motivation
- Productivity Improvement
- Cost analysis and savings
- Operations Management
- Business Development
- P&L Management
- Hiring and Onboarding
- Program Optimization
- Data Management
- PFMEA
- PPAP
References
Available Upon Request
Timeline
Senior Operations Manager
Vayan Group
07.2023 - Current
Operations Manager
ATCO Industries
04.2017 - 07.2023
Assistant Operations Manager
ATCO Industries
01.2016 - 04.2017
Project Quality Manager
ATCO Industries
12.2013 - 01.2015
Quality Inspector Team Leader
ATCO Industries
11.2012 - 12.2013
Quality Inspector
ATCO Industries
10.2011 - 11.2012
Returns Clerk
Perseus Distrubtion
01.2010 - 06.2010
Molding/ Machine Operator
Berry Plastic
07.2009 - 11.2009
Manager
Like-Nu Car Detail
05.2005 - 10.2010
Bachelor of Science - Computer Science
Tennessee State University
High School Diploma -
Chester County High School
Similar Profiles
Claudia ZapataClaudia Zapata
Operations Manager at Vayan GroupOperations Manager at Vayan Group
Fiorda Melva Morgado RamirezFiorda Melva Morgado Ramirez
Site Manager @ Tesla Austin GFTX at VAYAN GroupSite Manager @ Tesla Austin GFTX at VAYAN Group
Brenden AldridgeBrenden Aldridge
Software Developer at Vayan GroupSoftware Developer at Vayan Group