dhamodharan j
Chennai
Summary
Results-driven professional with strong background in management and operations. Known for optimizing team performance and driving projects to successful completion. Committed to collaboration and adapting to dynamic business needs. Proficient in strategic planning and effective communication.
Overview
19
19
years of professional experience
Work History
Deputy Manager
HCL Technologies Ltd
10.2024 - Current
- Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
- Developed strong relationships with stakeholders to facilitate smooth communication and reporting activities.
- Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
- Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
- Co-coordinating with manual & batch payment creation to Finance controller for releasing payments to vendors on time
Associate Manager
HCL Technologies Ltd.
02.2022 - 09.2024
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
- Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
- Initiated process improvements based on thorough analysis of internal operations data resulting in enhanced productivity levels.
- Conducted regular performance evaluations of staff members, providing constructive feedback and identifying areas for growth.
- Supervised day-to-day operations to meet performance, quality and service expectations.
PROJECT CONSULTANT
ERNEST & YOUNG LLP
06.2021 - 01.2022
- Delivered high-quality project results by consistently adhering to established standards and protocols.
- Implemented risk mitigation strategies through thorough analysis of potential issues, minimizing the impact on project timelines.
- Developed project plans and schedules to set clear expectations, resulting in improved team productivity.
- Periodical updates on the status of queries are shared with leaders and clients
- Ensure that the Month End activities & Reconciliations are done as per agreed timelines
- Journal Entries with proper approvals and backups are processed as per timelines
TEAM LEADER
COGNIZANT TECHNOLOGY PVT LTD
04.2015 - 05.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Lead a large Accounts Payable team and manage their team and performing tasks related to reporting, approval or evaluation of the data
- Developed a new invoicing system that resulted in 15% reduction in month end turnover time.
- Dispensed payments to suppliers while keeping an eye on discount possibilities and addressing the issues with purchase orders, invoices and payments improved efficiency in financial reporting by 20%
- Reorganized the purchase order approval procedure allowing 50% increase in submitting bills for payments by the managers.
- Responsible for the completion of all activities within the agreed time and of quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable.
- Set up and supervise vendor master file, Payments, T&E Processing and Audits, External Regulatory reporting
SENIOR LEAD EXECUTIVE
FLSMIDTH PRIVATE LTD
01.2014 - 02.2015
- Navigated complex regulatory environments, ensuring full adherence to legal requirements across business functions.
- Increased customer retention, implementing effective loyalty programs and addressing client concerns promptly.
- Created a high-performance team culture, recruiting top talent and providing ongoing coaching support.
- Optimized supply chain operations for reduced costs while maintaining product quality standards.·
- Successful Transition of work in initial phase of engagement, and then quickly stabilize operations of accounts payable process.
- Lead the accounts payable team, overseeing their activities.
- Verified accuracy of incoming invoices, discovered errors that saved $5000 in overpayments.
- Reviewing the G/L codes and approving of PO and Non-PO invoices for before processing
- Approving for Vendor master data setup request.
- Ensuring the vendor reconciliation is performed on monthly basis for the high priority vendors
- Reviewing and approving the daily payment proposal by manual payments.
- Preparing and analyzing accounts payable reports
- Supervising and training accounts payable staff
SUBJECT MATTER EXPERT
HP GLOBAL E-BUSINESS SOLUTIONS (P) LTD
02.2008 - 12.2013
- Mentored junior team members, contributing to their professional growth and development.
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
- Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
- Transitioned and managed accounts payable related to Invoice Processing, Vendor and employee payments, Quality management, & adhere to policies and procedures.
- Entered financial transactions into internal database, maintaining a 100% accuracy rate in full compliance with internal policy.
- Participate in governance meetings at country / region level to showcase the performance of the process.
- Collaborate and work with the team to meet the deliverables and improve their skill sets.
SENIOR PROCESS ASSOCIATE
ACCENTURE SERVICES PVT LTD
03.2006 - 12.2007
- Met month-end reporting objectives and deadlines.
- Maintained accurate documentation of processes, facilitating easy reference for internal audits and knowledge transfer.
- Enhanced overall organizational agility by embracing change management principles and leading by example in process transformation efforts.
- Trained junior associates in various process-related tasks, ensuring consistent quality across the team.
PROCESS ASSOCIATE
TEAMLEASE SERVICES PVT LTD
11.2005 - 02.2006
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Collaborated with team members for enhanced process efficiency and productivity.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
Education
Bachelor of Arts - CORPORATE SECRETARYSHIP
University of Madras
Chennai, India06-2004
Skills
- Operations management
- Process improvements
- Project management abilities
- Team leadership
- Staff training and development
- Decision-making
- Workload management
- Problem-solving
- Adaptability and flexibility
- Conflict resolution
- Financial reporting
- Process improvement strategies
Timeline
Deputy Manager
HCL Technologies Ltd
10.2024 - Current
Associate Manager
HCL Technologies Ltd.
02.2022 - 09.2024
PROJECT CONSULTANT
ERNEST & YOUNG LLP
06.2021 - 01.2022
TEAM LEADER
COGNIZANT TECHNOLOGY PVT LTD
04.2015 - 05.2021
SENIOR LEAD EXECUTIVE
FLSMIDTH PRIVATE LTD
01.2014 - 02.2015
SUBJECT MATTER EXPERT
HP GLOBAL E-BUSINESS SOLUTIONS (P) LTD
02.2008 - 12.2013
SENIOR PROCESS ASSOCIATE
ACCENTURE SERVICES PVT LTD
03.2006 - 12.2007
PROCESS ASSOCIATE
TEAMLEASE SERVICES PVT LTD
11.2005 - 02.2006
Bachelor of Arts - CORPORATE SECRETARYSHIP
University of Madras
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