Dhanesh Krishnan
Chennai
Summary
Detail-oriented and results driven Senior Quality Service Associate with over 4 years of experience in Software testing, defect management, Agile methodology and customer facing roles. Adept in test case design, test execution, bug tracking and cross functional collaboration. Seeking to contribute to a dynamic software QA team by ensuring product quality and continuous improvement.
Overview
8
8
years of professional experience
Work History
ML Data Associate II/ QA Analyst
Amazon Development Centre India PVT Ltd
08.2022 - Current
- Led manual testing effort for the ring Camera App, ensuring functional and non-functional requirements were met.
- Participated in Agile ceremonies: Sprint Planning, Daily Standups, reviews, Retrospectives.
- Performed various types of testing: Sanity, smoke, Regression, Functional, UAT, Ad-hoc, UI Testing.
- Designed and implemented test cases, test plans, and performed root cause analysis on defects.
- Logged and tracked bugs using JIRA; supervised test documentation with TestRail
- Coordinated with cross functional teams including developers and stake holders for defect resolution.
- Handled client-side QA interactions with the Kyiv team; boosted testing efficiency by training new team members.
- Processed customer feedback to identify usability issues and reported them for product improvement.
- Recognized with Star performer, extra mile, above and beyond, shotgun and Prime player of the month awards for consistent performance and issue resolution.
Quality Engineer
NDT Geecy Apave LTD
11.2017 - 12.2020
- Handle whole team to perform quality testing of welded joints and inspection of fabricated metal pipes.
- Initiated welder qualification test and shared reports with clients.
- Worked in different shutdown projects to ensure quality of welding and testing.
- Project Highlights: Project: Ring Camera Application Testing. Client: Kyiv, Ukraine Domain: IoT/ Surveillance Role: QA Analyst Testing Type: Manual Testing
- Responsibilities: Developed and implemented test cases for video detection features like motion recognition, distance coverage and suspicious activity alerts.
- Collaborated with product managers and engineers to ensure all requirements were tested.
- Conducted end to end testing across Android and IOS platforms.
- Oversaw bug tracking and defect triaging via JIRA.
- Ensured release readiness through OK2ship, smoke and regression testing.
Education
B-tech - Mechanical Engineering
SRM institute of Science and Technology
01.2017
Skills
- Area Tools/technologies
- Testing tools JIRA, TestRail, Quip
- Testing Types Manual, Functional, Regression, UAT, UI, Sanity, Smoke
- Methodologies Agile (Scrum), SDLC, STLC
- Platforms Tested Android, iOS (Ring App)
- Languages Java (Basics)
- OS/Tools Windows, Linux, MS Office Suite (Word, Excel, Outlook)
Languages
English
Hindi
Tamil
Timeline
ML Data Associate II/ QA Analyst
Amazon Development Centre India PVT Ltd
08.2022 - Current
Quality Engineer
NDT Geecy Apave LTD
11.2017 - 12.2020
B-tech - Mechanical Engineering
SRM institute of Science and Technology