Succeeded in roles requiring the ability to analyze metrics and drive significant improvements achieving measurable gains, productivity, and reliability. Trained new associates on processes, safety rules, and work expectations. Worked flexible shifts to ensure operations ran smoothly for up to 12 hours a day.
Analyze metrics and pinpoint congestion's, manage direct staffing in certain areas continuously monitoring and adjusting headcount to meet operational demands. Lead AA's oversea Ground Floor Monitoring with proteus and calling out any faults. Keeping up with low recirculation rates on the mezzanine adding allocations to sorts and also assigning work to AA'S.
Forked fast to keep rate up, Used RF scanners to track orders, organized and classified incoming items.Pulled orders quickly to maintain demanding productivity goals.
Assisted Metro Police with reducing crimes, provided maps and directions to tourists, and also connected with individuals in need to resources. Improved downtown cleanliness by proactively removing litter and debris from streets and sidewalks.
Marketed research, content creation, managing social media, and supporting campaigns. Assisted with customer engagement and administrative duties, gaining hands-on experience in digital marketing and strategy development.