Dheekshana R

• Product Manager for the Business operations pillar of Cognizant Neuro Gen AI project
• Gathered business requirements from stakeholders and analyzed the same
• Facilitated communication and collaborated with multiple teams to ensure the project objective that met customer needs.
• Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
• Created functional requirements,Use cases, user stories and documented the same.
• Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.

• Scrum Master for 'IT Engineering' pillar of Cognizant Neuro Gen AI project
• Currently managing the scrum team of 20 associates
• Improved team efficiency by implementing Agile and Scrum methodologies for project management.
• Responsible for organizing daily scrum calls and implemented continuous improvement initiatives through regular retrospective meetings with the team.
• Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
• Also focused on team building activities that motivates the team members and also to reinforce Agile principles, enhance understanding, and create a positive learning experience

• Lead Business Analyst for Cognizant Business Experience Dashboard application
• Conducted requirement gathering workshops with the Product owner and Solution Architect
• Developed detailed functional specifications to guide development teams in creating robust software solutions for clients
• Created user stories in Azure DevOps along with Acceptance criteria and functional test cases
• Database schema designed for the identified requirements
• Facilitated walk-through of requirements and solutions with the development and testing team and providing them the functional support and conflict management through-out the product life cycle
• Performed User acceptance testing for each sprint and responsible for the product sign off for production deployment
• Focused on conflict management,critical thinking and problem solving skills

The project focus on facilitating application modernization from legacy technologies by assessing and categorizing based on CMI logics and 6 R factors

• Created rule engine for the CMI categorization and 6 R factoring of the applications
• Conducting requirement gathering workshops with the Product owner and Solution Architect
• Data analysis with existing records, Solution discussion at high level and acquiring their buy-in
• User stories creation on Azure DevOps with Acceptance criteria and functional test cases
• Database schema preparation for requirements identified
• Handling of Sprint ceremonies and application production releases
• Participation in user acceptance testing for final delivery and sign off

• Business Analyst for Huggies Indonesia project that focused on project migration from existing site to Sitecore 9.1application
• Documented clear objectives to ensure smooth migration activity
• Analyzed and understood the source of the existing data and its structure which is essential for the target mapping

Business Analyst for the project 'Applens' that focus on tracking the efforts of the user on their support, development and other activities, identify automation and enhancement opportunities with the help of reports

• Developed complete Use Cases and Traceability Matrix, obtained Business Requirements Document (BRD) approvals.
• Facilitated walk-through of requirements and solutions with the development and testing team and providing them the functional support through-out the product life cycle
• Created test strategy and develop test plans to be used in User Acceptance Testing of business processes
• Keep updating the product release notes and product documentation of the proposed changes
• Performed gap analysis to identify areas of improvement.
• Responsible for user acceptance testing and database testing of QA signed off features
• Change Requests (from both Customers and Market) analysis and its impact assessment

• Identified critical bugs through thorough testing processes, enhancing overall product performance.
• Collaborated with development teams to resolve defects and improve the overall stability of applications.
• Walkthrough of testcase with Development and functional team and acquiring their sign-off
• Test case execution and providing sign off each sprint