Dynamic General Manager with a proven track record at Shri Prakash Group of Companies, excelling in sales and customer relationship management. Leveraged strong communication skills and ERP proficiency to enhance operational efficiency, achieving sales targets and fostering client loyalty. Recognized for exceptional organizational abilities and effective team collaboration.
As General Manager, I played a major role in Accounts, Sales, Production, Purchase, and Customer Relationship Executive. Managed day-to-day accounting operations, including bookkeeping, invoice processing, and financial reporting.
• Oversaw sales activities: generated leads, followed up with prospects, prepared quotations, and closed sales to achieve targets.
• Coordinated production schedules, monitored workflow, and ensured timely delivery of products as per customer requirements.
• Handled procurement and purchase of raw materials and inventory management, ensuring cost-effectiveness and timely supply.
• Built and maintained strong customer relationships by addressing inquiries, resolving issues, and providing after-sales support.
• Collaborated with internal teams (accounts, sales, production, and logistics) to ensure smooth business operations.
• Prepared regular reports on sales performance, production efficiency, and purchase costs for management review.
• Maintained accurate records and documentation for audits and compliance purposes.
Strong communication and interpersonal skills for client interaction and team coordination
Proficiency in MS Office and accounting/ERP software
Excellent organizational and time management abilities
Ability to multitask and work under strict deadlines