Dhruva datta Rajanala
Chennai
Summary
Accomplished Senior Analyst with a proven track record at Teleperformance in mitigating credit fraud and enhancing financial integrity through analytical thinking and problem-solving skills. Expert in data analysis and predictive modeling, significantly improving risk assessment processes. Adaptable and efficient, with a keen ability to learn quickly and implement regulatory changes effectively.
Overview
2
2
years of professional experience
Work History
Senior Analyst
Teleperformance
03.2024 - Current
- Identifying and mitigating fraudulent activities related to credit card transactions.
- Investigating suspicious transactions, unauthorized use of credit cards and other fraudulent
behaviors. - Expertise in conducting thorough investigations, risk assessments and developing effective
mitigation plans. - Committed to maintaining the integrity of financial systems and fostering a culture of
compliance. - L2 investigator - Transaction monitoring, Decision making, report writing, ISAR, accounts in credit & credit balance refunds.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Identified patterns and trends in large data sets and provided actionable insights.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Deployed predictive analytics models to forecast future trends.
- Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
Associate
VERITY TECHNOLOGIES PVT LTD
10.2022 - 01.2024
- Researching and validating client identification and data via internal and external sources.
- Screenings client's as per the OFAC sanction screening guidelines and report any suspicious or adverse news to Global Financial Crime Team.
- Managing End to End Client On-boarding Services (AML/KYC) team for different client types.
- Regularly interact with Local/Global Compliance and Risk Management teams for policy updates, approvals and case specific exceptions.
- Ability to interpret complex changes in regulatory guidelines and assess impact.
Education
Bachelor of Science - Mechatronics Engineering
SRM Institute of Science And Technology
Chennai, India05-2022
Skills
- Analytical Thinking
- Efficient Multitasker
- Adaptability
- Problem Solving
- Quick Learner
Additional Responsibilities
- Handling team mails related to queries or updates on the process.
- Responsible for conducting team huddle on daily basis for efficient planning of day to day work.
- Responsible for daily work allocation and track the productivity on daily basis & the same report to be sent to the team leader.
- Recording the updates obtained from clients and conveys them adequately to the team.
- Provide training, guidance and assistance to other analyst as needed, responsible by reviewing work of entry level analyst for accuracy & completeness.
- Notifying regarding team meeting and group decisions on time to respective managers.
Timeline
Senior Analyst
Teleperformance
03.2024 - Current
Associate
VERITY TECHNOLOGIES PVT LTD
10.2022 - 01.2024
Bachelor of Science - Mechatronics Engineering
SRM Institute of Science And Technology
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