Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dia Love

La Vergne

Summary

Dynamic customer service professional with a proven track record at United States Satellite Broadcasting, excelling in problem-solving and payment processing. Adept at enhancing customer satisfaction through effective error resolution and patient assistance, consistently delivering exceptional support and anticipating client needs. Committed to fostering positive experiences and driving operational efficiency.

Overview

10
10
years of professional experience

Work History

Remote Customer Service Representative

Lincare
Johnson City
06.2025 - Current
  • Assist patients with blood thinner meters and help assist patients with walkthrough on how to use and resolve error codes. Order supplies needed for meters.

Remote Customer Service Rep

Waste Mangement
Phoenix
09.2024 - 02.2025

Set up new customer accounts, take payments, and set up bulk and missed pick ups.

Customer Service Representative

United States Satellite Broadcasting
Nashville
09.2015 - 02.2017
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.

Education

Bachelor of Science - Criminal Justice

Cumberland University
Lebanon, TN
05-2018

Skills

  • Payment processing
  • Error resolution
  • Equipment supply ordering
  • Patient assistance
  • Critical thinking
  • Adaptability
  • Technical support
  • Problem-solving

Timeline

Remote Customer Service Representative

Lincare
06.2025 - Current

Remote Customer Service Rep

Waste Mangement
09.2024 - 02.2025

Customer Service Representative

United States Satellite Broadcasting
09.2015 - 02.2017

Bachelor of Science - Criminal Justice

Cumberland University

Similar Profiles

CREATE PROFILE
Dia Love