Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Diana Gramount

Nashville

Summary

Skilled in mental health awareness and adept at transportation assistance, I excel in fostering positive environments and advocating for client needs. At Thistle Farms, I significantly contributed to resident well-being and operational efficiency. My proactive approach and ability to manage multiple responsibilities showcase my dedication to excellence and client support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Residential Monitor

Thistle Farms
09.2022 - 12.2024
  • Conducted routine room checks, ensuring cleanliness standards were met and identifying maintenance needs as they arose.
  • Organized group activities for residents, promoting camaraderie and positive social interactions.
  • Managed inventory of supplies needed for daily operations at the facility while sticking closely to budgetary constraints set forth by management.
  • Performed administrative tasks such as updating resident files, tracking progress, and providing reports to management.
  • Drove Residents to appointments and events
  • Ensured confidentiality of sensitive information concerning residents'' personal lives and treatment plans by adhering strictly to privacy guidelines set forth by the organization.

Sales Associate/Production Associate

Southern Thrift
09.2021 - 09.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.

Runner

Goodwill
09.2018 - 05.2019
  • Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
  • Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
  • Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
  • Provided excellent customer service when interacting with clients, fostering positive relationships.
  • Answered customer telephone calls promptly
  • Stocked and replenished merhandise

Education

Associate of Arts - Art/Theater

Chattanooga State Community College
Chattanooga, TN
04-1997

Skills

  • Mental health awareness
  • Transportation assistance
  • Meal preparation
  • Housekeeping duties
  • CPRS Certified
  • Substance abuse awareness
  • De-escalation techniques
  • Resident supervision
  • Client advocacy

Certification

CPRS

Timeline

Residential Monitor

Thistle Farms
09.2022 - 12.2024

Sales Associate/Production Associate

Southern Thrift
09.2021 - 09.2022

Runner

Goodwill
09.2018 - 05.2019

Associate of Arts - Art/Theater

Chattanooga State Community College

Similar Profiles

CREATE PROFILE
Diana Gramount