Diana Loney-Reynoso
Clarksville
Summary
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
Overview
5
5
years of professional experience
Work History
Area Manager II
Amazon
09.2022 - 05.2024
- Achieved operational efficiency across delivery stations by managing performance effectively.
- Enhanced workflow and minimized delays through strategic process improvements.
- Mentored team members on safety protocols and operational procedures for compliance.
- Optimized staffing levels by analyzing data metrics and identifying trends.
- Consistently exceeded company goals while fostering a positive team environment.
- Implemented necessary changes to improve operational efficiency and productivity.
Area Manager I of Sort Operations
Amazon.com Fulfillment Center
01.2020 - 09.2022
- Oversaw daily operations, ensuring compliance with safety and efficiency standards.
- Managed team performance, providing mentorship and fostering a culture of continuous improvement.
- Implemented process improvements, enhancing productivity and reducing operational costs.
- Collaborated with cross-functional teams to optimize inventory management and fulfillment processes.
- Managed a team of 80+ processing 65k-115k packages during Sort and Pick and Stage shift(s)
- Supervised staff to optimize productivity and operational efficiency
- Analyzed performance data to identify and implement improvements
- Developed training initiatives to coach staff on best practices for efficiency and safety initiatives
- Evaluated scheduling and forecasts to align processes to meet site goals
- Assessed staffing needs for optimal shift coverage
Process Assistant
Amazon.com Fulfillment Center
10.2019 - 09.2020
- Oversaw Sort and Dock operations during shifts to maintain efficiency and ensure volume goals were met.
- Monitored daily operations, identifying areas for performance improvement.
- Trained team members on safety protocls to uphold a safe work enviroment.
- Facilitated training sessions on newly implemented processes for staff effectiveness
- Collaborated with colleagues to devise innovative solutins for complex challenges
- Streamlined interdepartmental communication to enhance overall workflow
- Led training sessions for new employees, fostering a culture of safety and compliance.
- Implemented process improvements that reduced operational delays and optimized workflow efficiency.
- Analyzed performance metrics to identify areas for improvement, driving team accountability and results.
Education
High School Diploma -
Kendrick High School
Columbus, GA04-1999
Skills
- Staff management
- Operations management
- Relationship building and management
- Team development
- Performance evaluation
- Effective team leadership
- Compliance assessment and evaluation
- Process optimization
- Performance tracking and analysis
Timeline
Area Manager II
Amazon
09.2022 - 05.2024
Area Manager I of Sort Operations
Amazon.com Fulfillment Center
01.2020 - 09.2022
Process Assistant
Amazon.com Fulfillment Center
10.2019 - 09.2020
High School Diploma -
Kendrick High School