Diana Taylor
Knoxville
Summary
Practical Night Manager skilled in hiring, recruiting and training applicants for various store positions. Outstanding sales and product knowledge with success managing all floor presentations and flow of goods to sales floor. Motivational, goal-oriented and focused at all times.
Overview
12
12
years of professional experience
Work History
Night Manager
Weigels
09.2024 - Current
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure customer safety.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Trained and mentored new and existing staff to achieve best practices.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Worked the register as needed to get customers in and out as quickly as possible.
Industrial Cleaner
Duncan And Sons Building Maintenance
10.2023 - 09.2024
- Ensured compliance with OSHA regulations by adhering to established safety protocols during cleaning tasks.
- Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
- Collaborated effectively with team members to complete large-scale cleaning projects within tight deadlines.
- Assisted in training new hires on company policies, procedures, and best practices for industrial cleaning tasks.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
Industrial Cleaner
Duncan And Sons Building Maintenance
04.2023 - 08.2023
- Ensured compliance with OSHA regulations by adhering to established safety protocols during cleaning tasks.
- Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
- Collaborated effectively with team members to complete large-scale cleaning projects within tight deadlines.
- Assisted in training new hires on company policies, procedures, and best practices for industrial cleaning tasks.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
Night Manager
Petros Restaurant
12.2012 - 09.2016
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Trained and mentored new and existing staff to achieve best practices.
- Created nightly shift task lists to assign duties to each employee.
- Conducted end-of-shift reviews to identify opportunities for improvement in nightly operations moving forward.
- Processed customer orders quickly and accurately to meet dispatch targets.
- Ran register and helped fill and hand out orders as needed.
Education
GED -
Tennessee Education
Nashville, TN11.2022
Skills
- Security awareness
- People management
- Complaint handling
- Customer service focus
- Customer service
- Time management expertise
- Assignment delegation
- Bank deposit preparation
- Staff training experience
- Strong leadership
- Shelf restocking
- Teamwork and collaboration
- Professional and courteous
- Goal setting
- Positive attitude
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
- Decision-making
- Task prioritization
- Self motivation
Timeline
Night Manager
Weigels
09.2024 - Current
Industrial Cleaner
Duncan And Sons Building Maintenance
10.2023 - 09.2024
Industrial Cleaner
Duncan And Sons Building Maintenance
04.2023 - 08.2023
Night Manager
Petros Restaurant
12.2012 - 09.2016
GED -
Tennessee Education
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