Dineshkumar Mahalingam
Coimbatore
Summary
Results-oriented and seasoned QA Manager with a proven track record of driving quality initiatives to successful completion. Over 10 of experience in leading cross-functional teams to deliver high-quality software products. Adept at developing and implementing comprehensive QA strategies, methodologies, and processes to ensure product excellence. Demonstrated expertise in test planning, execution, and automation, resulting in significant improvements in product quality and reliability. Proven ability to collaborate with stakeholders, engineers, and product managers to identify and address issues early in the development life cycle. Excels in creating and maintaining a culture of quality throughout the organization. Seeking to leverage my skills and experience to drive continuous improvement and deliver exceptional results as a QA Manager in a dynamic and challenging environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Managar - 1
CitiusTech Healthcare Technology Private Limited
09.2021 - Current
- Working in Agile methodology with scrum framework
- Managing a Scrum team in offshore and onshore team of 12 members
- Involved in Creating Test strategy, Test plans, Test cases based on user stories and other functional requirements
- Defined testing and acceptance strategies and determined quality assurance benchmarks.
- Reviewed bug reports and error logs data into digestible reports for senior leadership personnel.
- Managed and motivated employees to be productive and engaged in work
- Contributed to root cause analysis to determine core reason for failures and errors.
- Experience in testing conversational flow, Chatbots user experience, Chatbots Intelligence Quotient, Accuracy, Document ingestion
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Participating in Go/No-GO call with onshore and plan the releases activity.
- UI and Functional Automation Using Katalon studio
- Onboarded new employees with training and new hire documentation.
- Involved in Recruitment and knowledge in hiring process.
- Conducted Webinar for chatbots testing Best practices
Senior Associate QA
TalentQuest Solution Pvt Ltd
04.2019 - 09.2021
- Coordinating Client and setup daily standup, leading onsite QA Client Team
- Defined and identified test cases for new feature development
- Closely working with Quality team and implementing effective QA process
- Participating in Go/No-GO call with onshore and plan the releases activity.
- Researched and selected automation tools, prioritizing cost-effective solutions to shorten diagnostic workflows.
- Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
- Designed testing scenarios for usability testing.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Optimized test cases to maximize success of manual software testing.
Senior Test Engineer
CogniCor Technologies Pvt Ltd
04.2018 - 03.2019
- Involved in Creating Test strategy, Test plans, Test cases based on user stories and other functional requirements
- Performed Functional, Regression and UAT testing through Automation
- Performing WCAG 2.0 A&AA Testing
- UI and Functional Automation Using Selenium+ Cucumber + Java
- Good knowledge in CHATBOT life cycle
- Experience in testing conversational flow, Chatbot user experience, Chatbot Intelligence Quotient, Accuracy, Document ingestion
- Managed the team of 13 QA members
- Involved in Recruitment and knowledge in hiring process
- Implementing QA/Testing Process
- Involved in Creating Test strategy, Test plans, Test cases based on user stories and other functional requirements
- Single POC for CogniCor Product (Product delivery Management)
- Coordinating Client and setup daily standup, leading onsite QA Client Team
- Review Test Conditions and Cases JAWS + WCAG +AMP.
Software Test Engineer
Skava an INFOSYS Company
05.2014 - 03.2018
- Leading junior team members on aspect of understanding functional scenarios
- Identified and tracked defects with JIRA and supported developers in resolving problems by completing additional tests
- Worked in Agile methodology with scrum framework
- Completed in-depth usability testing on Windows, Android and iOS mobile devices
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches
- Performing Smoke, Sanity, Regression and other functional testing in web and mobile application
- Involving in UAT meeting and client calls
- Interacting with Automation team to provide knowledge on functionality.
Education
Master of Science - Computer Science
Bharathiar University
03.2012
Bachelor of Science - Computer Science
Bharathiar University
03.2010
High School Diploma -
Sri Kannika Parameswari School
03.2007
High School Diploma -
Sri Kannika Parameswari School
03.2005
Skills
- QA Management
- QA Processes
- Test Planning
- Test Automation
- Agile / Scrum
- CI/CD
- Jira
- Selenium
- Process Optimization
- Team Leadership
- Stakeholder Management
- Auditing
- Defect Tracking
- Reporting
- Team Management
- Mentorship
- Conflict Resolution
Certification
07/2021, Certified Scrum Master
Timeline
Managar - 1
CitiusTech Healthcare Technology Private Limited
09.2021 - Current
Senior Associate QA
TalentQuest Solution Pvt Ltd
04.2019 - 09.2021
Senior Test Engineer
CogniCor Technologies Pvt Ltd
04.2018 - 03.2019
Software Test Engineer
Skava an INFOSYS Company
05.2014 - 03.2018
Master of Science - Computer Science
Bharathiar University
Bachelor of Science - Computer Science
Bharathiar University
High School Diploma -
Sri Kannika Parameswari School
High School Diploma -
Sri Kannika Parameswari School
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