Dionne Vinson
Memphis
Summary
Reliable professional of 10 years in commercial transportation, known for high productivity and efficiency in completing tasks. I am skilled in route planning, vehicle maintenance, and safety compliance to ensure timely deliveries. I also am a Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Local Nighttime CDL a Driver
HubGroup
Memphis
12.2023 - 04.2025
- Performed pre-trip inspections on the truck, cab, and trailer prior to departure from the terminal lot.
- Operated commercial vehicles efficiently across designated routes, up to 2,500 miles per week.
- Maintained accurate logs and documentation for each delivery.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Adhered to safety regulations and best practices during transport.
- Complied with all federal, state, local laws governing transportation industry operations including hours of service regulations.
- Cleaned truck cab interior according to established standards.
Local Container Driver
Brrucking LLC
01.2023 - 12.2023
- Managed route planning to optimize delivery schedules and reduce delays.
- Managed accurate recordkeeping by distributing invoices, collecting payments, and updating logs.
- Kept accurate logs of all deliveries and trips.
- Filed vehicle logs, cargo records, or billing statements according to company regulations.
- Conducted routine vehicle inspections to ensure compliance with safety standards.
- Communicated effectively with dispatch to coordinate loads and schedules.
- Collaborated with team members to improve operational efficiency and safety practices.
- Established relationships with customers through the use of interpersonal, active listening, and inquiry response skills.
Customer Service Advocate
Amerigas/UGI
12.2021 - 01.2023
- Managed incoming calls from customers in a professional manner.
- Provided exceptional customer support through phone and email communications.
- Resolved customer inquiries regarding service plans and billing issues.
- Upheld privacy and security requirements for customer information.
- Collaborated with team members to enhance service delivery procedures.
- Educated customers on product features and service benefits effectively.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Extension
Goodman Medical Clinic
Southaven
05.2021 - 06.2021
- Identified the needs of patients promptly and efficiently.
- Managed patient records using electronic health record systems efficiently.
- Conducted routine lab tests and prepared samples for analysis.
- Supported team members in administrative tasks and daily operations smoothly.
- Communicated with insurance companies regarding patient coverage details.
- Performed patient intake duties, including taking vital signs and medical histories.
Education
Certificate - Phlebotomy And EKG
Bluecare Medical Academy
Southaven, MS06-2020
CDL - Transportation and logistic
Roadmaster
Millington, TN12-2018
High School Diploma -
Southwind High School
Memphis, TN05-2013
Skills
- Microsoft Teams
- Issue resolution
- Customer support
- Effective communication
- Team collaboration
- GPS
- AS400
- Transportation
- Logistics
- Log management
- Time management
- Order fulfillment
- Computer proficiency
- Attention to detail
- Trailer coupling and uncoupling
- DOT compliance
- Cargo handling
- Problem solving
Certification
- CDL
Timeline
Local Nighttime CDL a Driver
HubGroup
12.2023 - 04.2025
Local Container Driver
Brrucking LLC
01.2023 - 12.2023
Customer Service Advocate
Amerigas/UGI
12.2021 - 01.2023
Extension
Goodman Medical Clinic
05.2021 - 06.2021
Certificate - Phlebotomy And EKG
Bluecare Medical Academy
CDL - Transportation and logistic
Roadmaster
High School Diploma -
Southwind High School