Divya Ravikumar
Loan Processor
Chennai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Loan Processor
Mphasis (DigitalRisk)
11.2020 - Current
- Evaluated loan requests and documents to verify accuracy and completeness.
- Monitored pipelines to track status of loans.
- Optimized workflow management by prioritizing high-priority tasks and meeting strict deadlines consistently.
- Reviewed all conditions from underwriter and finalized package for closing team.
- Audited loans and implemented quality check to reduce errors.
- Meticulously maintained records documenting every step of process for future reference or training purpose.
- Mentored new associates, Leads and certified them.
Process Associate
Barclays Shared Services
03.2019 - 09.2020
- Provided banking solutions to rising needs of the customer.
- Analyzed complaints and communicated the outcome with customers via letter.
- Decisions were made in accordance with client inquiries and addressed with SLA.
- Adhered to all deadlines, managing time effectively to complete tasks within designated timeframes.
Education
Bachelor of Arts - Computer Application
Tagore College of Arts And Science
Chrompet 06.2015 - 04.2018
Skills
Pipeline Management
Process flows
Audit reporting
Accomplishments
- Awarded "Top Performer for the year 2022 & 2023".
- Acknowledged by onshore management for assisting and completing priority tasks within TAT.
Timeline
Loan Processor
Mphasis (DigitalRisk)
11.2020 - Current
Process Associate
Barclays Shared Services
03.2019 - 09.2020
Bachelor of Arts - Computer Application
Tagore College of Arts And Science
06.2015 - 04.2018
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