Divya Dharshini Balakumar

=> Contributed to the administration and optimization of a Customer Identity and Access Management(CIAM) tool which served as a pivotal component in the orchestration of customer experiences and the management of profile information within our organizational framework.

=> Front-End development for a Global Hygiene and Health products webshop-Involved in screens development, email templates and schema updates. Worked on localization of screens and emails for affording multiple languages in a webshop.

=> Worked extensively on developing and enhancing Account REST API's. These API's served as a crucial component in seamless integration with 3rd party systems.

=> The primary tool used for testing and validating the functionality of these API's was Postman.

=> Worked in optimization techniques using Dataflow. One notable aspect of this optimization effort involved the identification and removal of customers who exhibited prolonged inactivity within the webshop.

=> Involved in migration of old webshop users to the new webshop without disruption in user experience.