Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Djenaba Drame

Clarksville,TN

Summary

Compassionate Home Health Aide with robust experience in personalized care, HIPAA compliance, and problem-solving. Proven ability to enhance client well-being through effective communication and multitasking.

Overview

7
7
years of professional experience

Work History

Cook

Bon Appetite, Compass Group
05.2025 - 05.2026
  • Collaborated with kitchen staff to ensure timely meal service during peak hours.
  • Prepared diverse menu items following standard recipes and presentation guidelines.
  • Maintained cleanliness and organization of kitchen equipment and workstations.
  • Assisted in inventory management by tracking supplies and minimizing waste.

Home Health Aide

Provident Home Healthcare
05.2024 - 09.2024
  • Monitored patient health by recording vital signs and reporting changes to healthcare professionals.
  • Administered prescribed medications and maintained accurate medication logs for compliance.
  • Developed personalized care plans in collaboration with clients and families to enhance well-being.
  • Assisted clients with daily living activities, ensuring comfort and safety in home environments.
  • Provided emotional support and companionship to promote mental wellness among clients.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Home Health Aide

Provident Home Healthcare
01.2024 - 03.2024
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Implemented infection control procedures, reducing risks associated with home healthcare services.
  • Coordinated transportation for clients to medical appointments, ensuring timely access to care.
  • Assisted patients with bathing, grooming, and toileting to maintain personal hygiene.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.

Customer Service Representative

Physaro
01.2019 - 06.2021
  • Resolved customer inquiries via phone, email, and chat to enhance satisfaction and loyalty.
  • Documented customer interactions accurately in CRM system to maintain comprehensive records for future reference.
  • Collaborated with team members to streamline processes, improving efficiency in handling service requests.
  • Provided product knowledge training to new staff, ensuring consistent service quality across the team.

Education

Associate Economic And Management - Human Resources Management

Univers Professional
Senegal
01-2020

High School Diploma -

John Fitzgerald Kennedy
Senegal
07-2016

Skills

  • Culinary techniques
  • Food safety practices
  • Kitchen sanitation
  • Multitasking and organization
  • Recipe adherence
  • Customer service
  • Menu planning
  • Conflict resolution
  • Shift coordination
  • Inventory management
  • Health code compliance
  • Cost control measures
  • Safety regulations

Languages

French
Full Professional
wolof
Full Professional
Soninke
Full Professional
Arabic
Elementary

Timeline

Cook

Bon Appetite, Compass Group
05.2025 - 05.2026

Home Health Aide

Provident Home Healthcare
05.2024 - 09.2024

Home Health Aide

Provident Home Healthcare
01.2024 - 03.2024

Customer Service Representative

Physaro
01.2019 - 06.2021

Associate Economic And Management - Human Resources Management

Univers Professional

High School Diploma -

John Fitzgerald Kennedy
Djenaba Drame