Compassionate Home Health Aide with robust experience in personalized care, HIPAA compliance, and problem-solving. Proven ability to enhance client well-being through effective communication and multitasking.
Overview
7
7
years of professional experience
Work History
Cook
Bon Appetite, Compass Group
05.2025 - 05.2026
Collaborated with kitchen staff to ensure timely meal service during peak hours.
Prepared diverse menu items following standard recipes and presentation guidelines.
Maintained cleanliness and organization of kitchen equipment and workstations.
Assisted in inventory management by tracking supplies and minimizing waste.
Home Health Aide
Provident Home Healthcare
05.2024 - 09.2024
Monitored patient health by recording vital signs and reporting changes to healthcare professionals.
Administered prescribed medications and maintained accurate medication logs for compliance.
Developed personalized care plans in collaboration with clients and families to enhance well-being.
Assisted clients with daily living activities, ensuring comfort and safety in home environments.
Provided emotional support and companionship to promote mental wellness among clients.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Home Health Aide
Provident Home Healthcare
01.2024 - 03.2024
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Implemented infection control procedures, reducing risks associated with home healthcare services.
Coordinated transportation for clients to medical appointments, ensuring timely access to care.
Assisted patients with bathing, grooming, and toileting to maintain personal hygiene.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Customer Service Representative
Physaro
01.2019 - 06.2021
Resolved customer inquiries via phone, email, and chat to enhance satisfaction and loyalty.
Documented customer interactions accurately in CRM system to maintain comprehensive records for future reference.
Collaborated with team members to streamline processes, improving efficiency in handling service requests.
Provided product knowledge training to new staff, ensuring consistent service quality across the team.
Education
Associate Economic And Management - Human Resources Management
Univers Professional
Senegal
01-2020
High School Diploma -
John Fitzgerald Kennedy
Senegal
07-2016
Skills
Culinary techniques
Food safety practices
Kitchen sanitation
Multitasking and organization
Recipe adherence
Customer service
Menu planning
Conflict resolution
Shift coordination
Inventory management
Health code compliance
Cost control measures
Safety regulations
Languages
French
Full Professional
wolof
Full Professional
Soninke
Full Professional
Arabic
Elementary
Timeline
Cook
Bon Appetite, Compass Group
05.2025 - 05.2026
Home Health Aide
Provident Home Healthcare
05.2024 - 09.2024
Home Health Aide
Provident Home Healthcare
01.2024 - 03.2024
Customer Service Representative
Physaro
01.2019 - 06.2021
Associate Economic And Management - Human Resources Management