Dlin Muhammet

• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Assisted in the recruitment process, conducting interviews and onboarding office assistants to promote a seamless integration into the team dynamic.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Provided exceptional customer service, assisting customers with product inquiries and purchases

• Advised customers on technology solutions tailored to their needs, achieving a [specific metric] increase in sales
• Managed inventory and maintained organized warehouse operations, optimizing product flow efficiency.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Greeted customers and helped with product questions, selections, and purchases.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Listened to customer needs and desires to identify and recommend optimal products.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.

• Guided high school students through an immersive Medicine and Healthcare program through the NSLC, fostering teamwork and leadership skills
• Facilitated hands-on activities and discussions, enabling students to gain real-world insights into the field
• Collaborated with a diverse team of advisors to ensure a valuable and enriching experience for participants.