Dominic Hodges
McMinnville
Summary
Motivated and dependable professional with a strong background as a high-performing Fulfillment Associate, known for efficiency, attention to detail, and teamwork. Demonstrated ability to meet performance targets in fast-paced environments while maintaining high quality standards. Currently pursuing a B.S. in Cybersecurity and Information Assurance to transition into the IT and security field. Eager to leverage a solid work ethic and growing technical knowledge to contribute to a dynamic, security-focused team.
Overview
3
3
years of professional experience
Work History
Fulfillment Associate
Amazon
10.2024 - 02.2025
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Delivery Driver
Amazon
03.2024 - 10.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Personal Shopper
Walmart
02.2022 - 02.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
B.S. in Cybersecurity And Information Assurance -
W
Salt Lake City, UT06-2027
High School Diploma -
Warren County High School
McMinnville, TN05-2021
Skills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Team leadership
- Time management
- Detail-oriented
- Data entry
- Hand-eye coordination
Accomplishments
- Did volunteer work for local Kids of The Community Program.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Fulfillment Associate
Amazon
10.2024 - 02.2025
Delivery Driver
Amazon
03.2024 - 10.2024
Personal Shopper
Walmart
02.2022 - 02.2024
B.S. in Cybersecurity And Information Assurance -
W
High School Diploma -
Warren County High School
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