Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Shuttle Driver
ABM Industries
Nashville
08.2023 - Current
Transported passengers safely to various destinations across the service area.
Coordinated timely departures and arrivals, ensuring adherence to schedules for efficient operations.
Assisted passengers with luggage, enhancing overall travel experience through excellent customer service.
Communicated route changes or delays to dispatch, maintaining smooth operations and passenger awareness.
Maintained cleanliness and organization of shuttle vehicles daily.
Documented trip logs accurately for record-keeping purposes.
Transit Bus Operator
Davidson Transit Authorities
Nashville
03.2023 - 07.2023
Operated transit buses on designated routes, ensuring timely arrivals and passenger safety.
Conducted thorough pre-trip vehicle inspections, maintaining high safety standards and reliability.
Assisted passengers with boarding, disembarking, and fare collection, enhancing overall customer experience.
Non Emergency Driver
Tennessee Medcare Transportation
Nashville
10.2020 - 03.2023
Received consistently high customer scores by delivering exceptional service and maintaining positive passenger experiences.
Utilized GPS to optimize routes and continuously meet estimated delivery times.
Inspected vehicles for cleanliness and ensured proper gas and oil levels for safe and reliable departures.
Security Officer
Allied Universal Security Services
Nashville
12.2020 - 12.2021
Secured restricted areas, preventing unauthorized entry and safeguarding assets.
Monitored premises, documenting activities in daily reports to ensure accountability.
Resolved issues promptly and communicated clear information while operating with minimal supervision.
Correctional Officer
Tennessee Department Of Correction
Nashville
05.2017 - 10.2020
Monitored daily activities to identify and address suspicious behavior, improper conduct, and signs of conflict.
Observed inmate behavior to deter crime, escape attempts, and other dangerous activities.
Inspected cells and conducted random searches of common areas to maintain safety and security.
Carpet Cleaning Technician
Stanley Steemer
Nashville
05.2014 - 05.2017
Ensured customer satisfaction with cleaning and overall service prior to leaving job site.
Educated customers on proper carpet and upholstery care while promoting and selling suitable cleaning products.
Provided detailed verbal and written estimates of cleaning service costs, ensuring transparency for customers.
Machine Operator
The Tennesseean
Nashville
11.2012 - 05.2014
Monitored production line to identify and resolve pile-ups and jams, ensuring smooth workflow.
Adjusted and activated machinery controls to maintain optimal operational performance.
Prepared machine for production processes by equipping with required tools and parts.
Documented daily production data and submitted time logs to provide management with accurate operational insights.
Portables
CEVA Logistics Inc.
Nashville
01.2012 - 11.2012
Enhanced customer satisfaction by resolving issues with knowledgeable, friendly service.
Collaborated with diverse coworkers to achieve shared goals and address product and service issues.
Organized and prioritized tasks to meet service goals efficiently.
Executed instructions accurately to complete tasks effectively.