Cyber security professional with 9+ years of experience supporting SOC operations, incident response, phishing analysis, and compliance (NIST, ISO) in federal and enterprise environments. Proven ability to analyze threats, document security controls, support audits, and communicate findings clearly to technical and non-technical stakeholders. Strong background in SIEM analysis, email security, risk evaluation, and service desk operations.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Cybersecurity / Compliance Analyst
SAIC
10.2024 - Current
Reviewed System Security Plans (SSPs) for accuracy and compliance with NIST and ISO standards
Analyzed PARIS submissions and contract attestations to determine CUI exposure and applicable security requirements
Authored detailed compliance reports for leadership review
Improved documentation consistency, supporting audit readiness and regulatory alignment
Compliance Team (Remote)
Phishing Email Analyst
SAIC
Oak Ridge
03.2021 - 10.2024
Analyzed and classified hundreds of reported emails weekly (malicious, spam, safe)
Executed sender, URL, and purge actions to mitigate phishing threats
Created and documented CIRT escalation tickets for confirmed incidents
Collaborated on development of SAIC’s Phishing Email Analysis Program
Provided clear end-user communication on security findings
Enterprise SOC (Oak Ridge, TN)
Cyber Defense Analyst
SAIC
12.2019 - 03.2021
Monitored and analyzed security events using Splunk SIEM
Investigated network traffic using Wireshark and firewall logs
Identified malicious activity and drafted IP blocking recommendations
Produced incident documentation supporting response and prevention efforts
Enterprise SOC
Technical Support Analyst
SAIC
07.2017 - 03.2021
Served as Single Point of Contact (SPOC) during critical incidents and outages
Resolved Tier 1 issues and escalated complex cases to Tier 2
Performed quality assurance reviews on analyst tickets
Developed Excel-based tracking tools to improve operational visibility
U.S. Army Reserve Enterprise Service Desk
Server / Trainer /Assistant Manager
Various Restaurants
01.1992 - 01.2014
Led teams, trained staff, and managed high-pressure operations
Developed customer service, leadership, and communication skills transferable to technical teams
Education
Master of Science - Cybersecurity & Information Assurance
Western Governors University
05.2024
Bachelor of Science - Cybersecurity & Information Assurance
Western Governors University
05.2021
Associate Degree - Computer Network Engineering
Virginia College
06.2017
Skills
Cybersecurity & Risk
Incident Response & Threat Analysis
Phishing & Email Security
SIEM Monitoring (Splunk)
Network Traffic Analysis (Wireshark)
Vulnerability & Risk Assessment
CUI & Contract Security Review
Compliance & Frameworks
NIST 800-series
ISO 20000 / 27001
Governance, Risk & Compliance (GRC)
System Security Plans (SSPs)
Audit Documentation & Reporting
Technical
Windows (XP–10)
Firewalls & IP Blocking
Structured Cabling (Cat6)
Hardware & Network Troubleshooting
Professional
Technical Documentation
Stakeholder Communication
Quality Assurance
Training & Mentorship
Project Coordination
Certification
CompTIA A+
CompTIA Network+
CompTIA Security+
CompTIA CySA+
CompTIA Project+
(ISC)² SSCP
EC-Council CEH
EC-Council ECIH
EC-Council ECES
ITIL Foundation
CIW Web Security Professional
Accomplishments
Collaborated with team of 3 in the development of SAIC's Phishing Email Analysis program.
Used Microsoft Excel to develop hourly tracking spreadsheets for the US Army Reserve Helpdesk.
Documented and resolved the lack of meeting documentation within the Governance, Risk, and Compliance Department at SAIC which led to compliance with documentation standards in NIST 800-151 and ISO 20000 and 27001.
Languages
American Sign Language (Elementary)
Community Service
Student Ambassador, Virginia College
Church Graphics & Media Volunteer (ProPresenter)
Public speaking & student mentoring
Earlier Technical And Leadership Roles
Technical Support Specialist, Keesler Medical Center
Computer Networking Assistant, Virginia College
Unofficial IT Technician, American Factory Direct Furniture
Server / Trainer / Shift Manager, Hospitality Industry, 01/01/92, 12/31/14, Led teams, trained staff, and managed high-pressure operations., Developed customer service, leadership, and communication skills transferable to technical teams.
Timeline
Cybersecurity / Compliance Analyst
SAIC
10.2024 - Current
Phishing Email Analyst
SAIC
03.2021 - 10.2024
Cyber Defense Analyst
SAIC
12.2019 - 03.2021
Technical Support Analyst
SAIC
07.2017 - 03.2021
Server / Trainer /Assistant Manager
Various Restaurants
01.1992 - 01.2014
Master of Science - Cybersecurity & Information Assurance
Western Governors University
Bachelor of Science - Cybersecurity & Information Assurance