Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Donna Durst

Cleveland

Summary

Dynamic Territory Manager with proven success at Bisek And Company, excelling in inventory management and employee training. Recognized for enhancing sales performance through strategic account servicing and effective product promotion. Adept at fostering customer relationships and driving brand growth, ensuring compliance and maximizing operational efficiency.

Overview

37
37
years of professional experience

Work History

Territory Manager - Sales and Service

Bisek And Company
Virginia Beach
03.1995 - 06.2022
  • Monitored competitor activities including pricing structures, promotions, marketing tactics.
  • Managed customer relationships by providing exceptional service, responding to inquiries, resolving complaints and ensuring customer satisfaction.
  • Ensured all products were stocked at each location according to inventory levels needed for optimal sales success.
  • Tracked sales performance against established goals and objectives on a weekly basis.
  • Conducted regular regional store visits to ensure compliance with company standards, policies and procedures.
  • Participated in trade shows and industry events to represent the company and gather market insights.
  • Analyzed competitors' activities to adjust sales strategies accordingly.
  • Coordinated with logistics to ensure timely delivery of products to clients.
  • Monitored competitive activity and adjusted strategies to maintain market position.
  • Identified and resolved issues affecting sales performance in the territory.
  • Replenished and arranged items to maintain appearance.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Recruited, hired and trained new hires to optimize profitability.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Reset store displays for special events and seasonal merchandise changes.

Executive Assistant

Delaware Trust
Wilmington
09.1985 - 09.1989
  • Performed data entry tasks into various software programs including MS Excel spreadsheets.
  • Scheduled appointments for executives with external parties such as vendors or suppliers.
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Managed all aspects of catering needs for special events hosted by the organization.
  • Oversaw inventory control processes ensuring availability of supplies at all times.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Monitored inventory levels of office supplies and placed orders when necessary.
  • Greeted visitors warmly upon arrival at the office premises.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Developed effective filing systems for easy retrieval of information when needed.
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Ensured that all relevant paperwork was completed accurately prior to submission for approval.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
  • Leveraged word processing software to create proposals, letters and memos.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Prepared invoices and drafted memos for executives.
  • Facilitated communications by forwarding emails, transferring calls and filing documents.
  • Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.

Education

Associate of Applied Science - Secretarial And Business

Goldey Beacom College
Wilmington, DE
05-1986

Skills

  • Inventory management
  • Visual merchandising
  • Employee training
  • Performance tracking
  • Trade show participation
  • Store compliance monitoring
  • Territory management
  • Order management
  • Staff training
  • Opportunities identification
  • Account servicing
  • Product promotion
  • Sales expertise
  • Time management
  • Verbal and written communication
  • Brand promotion
  • Product positioning
  • Account growth
  • Product demonstrations

Affiliations

  • Reading
  • Cycling
  • Pickleball
  • Fly Fishing

Timeline

Territory Manager - Sales and Service

Bisek And Company
03.1995 - 06.2022

Executive Assistant

Delaware Trust
09.1985 - 09.1989

Associate of Applied Science - Secretarial And Business

Goldey Beacom College

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Donna Durst