Donna Palumbo
Winchester
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
41
41
years of professional experience
Work History
Accounting Technician
Dept of Veterans Affairs
09.2017 - 02.2025
- Entered figures using 10-key calculator to compute data quickly.
- Provide administrative support for the VA Service Line of Education, processing obligated funds to pay out for imbursement's of tuition.
- Manage the obligations of the VA Murfreesboro and Nashville Pharmacy by generating reports and spreadsheets. The monthly budget amount of $2,000,000.
- Confident and articulate communication skills during face-to-face interactions and when using mail, phone calls or email.
- Reduced errors in financial reporting through meticulous attention to detail and thorough review of financial statements.
- Increased team productivity by providing ongoing training and support for accounting staff members.
- Familiar with all Microsoft suite products to including Word and Excel.
- Experienced at teleworking without direct supervision.
Cashier
Dept of Veterans Affairs
01.2016 - 09.2017
- Executed and maintained station specific reports.
- Tracked and resolved inconsistencies through accounting research.
- Generated the Daily Cash Report for CPAC Leadership
- Chosen to serve as liaison to health insurance companies in obtaining Explanation of Benefits.
- Full Time
Teller/Agent Cashier
Dept of Veterans Affairs
05.2014 - 01.2016
- Resolved account discrepancies though abundant daily phone calls and face to face visits.
- Created Field Service Receipts for Patient Funds, Pharmacy Co-payments, Research imbursement, and Vendor Refunds.
- Advised customers on entitlements in accordance with regulations and procedures.
- Full Time
Universal Banker
First NBC Bank
05.2010 - 05.2014
- Full Time
Personal Assistant/Realtor
Keller Williams Realty
09.2006 - 03.2010
Chief Petty Officer
USCG Group New Orleans
05.1984 - 09.2006
- Retired. Entered USCG and advanced through the ranks to Chief Petty-New Orleans.
- Retired as the Chief of the Administration Branch from USCG Group New Orleans.
Education
Certificate - Business Administration
Columbus State Community College
Associate’s Degree - Hospitality Management
Delgado Community College
New Orleans, LA12.2020
High school diploma or GED - undefined
State of Illinois
Granite City, IL01.1980
Skills
- Accurate data entry
- Effective time management
- Proficient in technology
- Client support
- Strong command of grammar
- Expense management
- Accounts payable administration
Timeline
Accounting Technician
Dept of Veterans Affairs
09.2017 - 02.2025
Cashier
Dept of Veterans Affairs
01.2016 - 09.2017
Teller/Agent Cashier
Dept of Veterans Affairs
05.2014 - 01.2016
Universal Banker
First NBC Bank
05.2010 - 05.2014
Personal Assistant/Realtor
Keller Williams Realty
09.2006 - 03.2010
Chief Petty Officer
USCG Group New Orleans
05.1984 - 09.2006
Associate’s Degree - Hospitality Management
Delgado Community College
High school diploma or GED - undefined
State of Illinois
Certificate - Business Administration
Columbus State Community College
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