I am passionate about technology and eager to launch my career in IT, I believe my technical foundation, problem-solving mindset, and commitment to continuous learning would make me an asset to your team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Inbound Team Lead
NAPA Auto Parts - Genuine Parts
08.2020 - Current
Promoted to Inbound Lead in September '22
Trained team members to use proper loading and unloading techniques and comply with safety procedures.
Oversaw daily operations and shipping and handling processes.
Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Operated forklifts, order pickers and other heavy equipment to move and load materials safely.
Performed inventory control, such as counting, and stocking merchandise.
Line Cook
The Chop House
05.2018 - 08.2020
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Line Cook
Demos’ Restaurant
09.2016 - 05.2018
Education
Associate of Applied Science - Information Technology
Tennessee College of Applied Technology
Murfreesboro, TN
05-2025
High School Diploma -
Blackman High School
Murfreesboro, TN
05-2018
Skills
System performance optimization
Partitioned drives to balance workload
Added network computers to school domain
Assisted in setting up a virtual domain environment on Windows Server 2022 and created Domain Controllers with member servers and virtual workstations
Repaired server with new parts or reinsertion of parts when errors occurred
Routed, pulled, terminated, and tested Cat6 and Cat5e cabling at school campus
Implemented group policies to domain end users to strengthen security
Created shared folders and mapped network drives
Administrator for active directory and domain services
Certification
CompTIA A+
CompTIA Security+
Microsoft MS-900
Microsoft AI-900
Microsoft PL-900
Microsoft MB-910
Microsoft MB-920
Microsoft AZ-900
Microsoft SC-900
Microsoft DP-900
Other Attributes
Team Oriented
Willing and able to improve all aspects and take on difficult tasks.
Thrives in fast pace environment
True people person
Fast adapter
Coachable
Additional Information
www.linkedin.com/in/donovan-bobo-427b31342
Timeline
Inbound Team Lead
NAPA Auto Parts - Genuine Parts
08.2020 - Current
Line Cook
The Chop House
05.2018 - 08.2020
Line Cook
Demos’ Restaurant
09.2016 - 05.2018
Associate of Applied Science - Information Technology
Marketing & Sales Specialist at NAPA Auto Parts - Genuine Parts (NAPA AutoCare)Marketing & Sales Specialist at NAPA Auto Parts - Genuine Parts (NAPA AutoCare)